Quality Analyst For Insurance Sales

7 days ago


Mumbai, Maharashtra, India Conneqt Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job Title: Quality Analyst Insurance Outbound Sales

Location: Goregaon / Malad

CTC: Up to 4 LPA

Experience: 2-4 years

Job Overview:

We are hiring a Quality Analyst to monitor and improve the performance of our outbound sales team. The role involves call audits, compliance checks, feedback sharing, and ensuring high-quality customer interactions.

Key Responsibilities:

  • Monitor outbound sales calls for quality and compliance
  • Share feedback with agents and team leaders
  • Ensure IRDAI compliance in sales calls
  • Identify training needs and process gaps
  • Prepare audit reports and quality dashboards

Requirements:

  • 2-4 years of QA experience in sales
  • Good knowledge of IRDAI guidelines
  • Strong communication and analytical skills
  • Proficient in MS Excel and QA tools
  • Based in or willing to work from Thane


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