Quality Analyst

18 hours ago

Mumbai, Maharashtra, India Cloud 9 Infosystems Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Job Title: Quality Analyst

Experience: 2 to 4 Years

Location: Mumbai

Employment Type: Full-Time

Job Summary:

We are seeking a detail-orientated and analytical quality analyst with 2 to 4 years of

experience to join our team. The ideal candidate will be responsible for ensuring the quality

and reliability of our software products through rigorous testing and analysis. Experience in

The insurance industry is a plus.

Key Responsibilities:

  • Design, develop, and execute test plans and test cases for software applications.
  • Identify, document, and track software defects using appropriate tools.
  • Collaborate with development and product teams to understand requirements and

Ensure quality standards are met.

  • Perform functional, regression, integration, and performance testing.
  • Analyse test results and provide detailed reports to stakeholders.
  • Ensure compliance with industry standards and best practices.
  • Participate in continuous improvement initiatives to enhance product quality.

Required Skills & Qualifications:

  • Bachelor's degree in computer science, information technology, or a related field.
  • 3 - 5 years of experience in software quality assurance or testing.
  • Strong understanding of QA methodologies, tools, and processes.
  • Experience with test management tools such as JIRA, TestRail, or similar.
  • Proficiency in writing clear, concise, and comprehensive test plans and cases.
  • Knowledge of SQL and scripting for data validation.
  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration abilities.

Preferred Skills:

  • Experience in the insurance domain or a related industry.
  • Familiarity with automation testing tools such as Selenium, QTP, or Test Complete.
  • Understanding of Agile/Scrum methodologies.
  • Experience with performance and security testing

  • Quality Analyst

    4 days ago

    Mumbai, Maharashtra, India Eagle Crest DMC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Quality Analyst – Call, Email & Chat Monitoring(Travel & Tourism)Job Summary:We are looking for a detail-oriented Quality Analyst to monitor and evaluate customer interactions across calls, emails, and chats. The role involves identifying areas for improvement, ensuring compliance with company standards, and driving service excellence.Key...

  • Quality Analyst

    1 week ago

    Navi Mumbai, Maharashtra, India NOVAC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description:-Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance)Job profile:Performs call monitoring and provides trend data to management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Provides actionable data to various internal support...

  • Quality Analyst

    6 days ago

    Mumbai, Maharashtra, India First Credit Services Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionFirst Credit Services is a leading company specializing in Digital Debt Collection and BPO, providing Accounts Receivable Management and Customer Service Outsourcing. With over 25 years of compliant collections and receivables management experience, we customize our approach to meet the unique needs of each client. Our innovative...

  • Quality Analyst

    22 hours ago

    Mumbai, Maharashtra, India Fatakpay Digital Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Join FatakPay Digital Pvt Ltd as a Call Quality Analyst Monitor and evaluate calls, ensure compliance, provide feedback, and enhance customer experience through quality insights. 2–3 years' experience and strong analytical skills required.

  • Quality Analyst

    2 weeks ago

    Mumbai, Maharashtra, India Avyro Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAVYRO is an all-in-one Workforce Command Center designed specifically for the Architecture, Engineering, and Construction (AEC) industry. Our platform streamlines real-world, project-based workflows from recruitment to billing, eliminating clutter and silos. AVYRO integrates people, processes, and project operations in real-time, offering...

  • Quality Analyst

    1 week ago

    Mumbai, Maharashtra, India CELLBELL Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring – Quality Analyst (Customer Service) Location: Vithalwadi (Kalyan)AtCELLBELL, we don't just make chairs – we create comfort that inspires productivity. Now, we're looking for a Quality Analyst who can ensure that every customer interaction reflects the same comfort, care, and quality our products deliver.What You'll Do:- Listen, review, and...

  • Quality Analyst

    4 days ago

    Navi Mumbai, Maharashtra, India Digitide Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Position Title: Quality Analyst Banking/BFSI Contact CentreLocation: Turbhe, Navi MumbaiRole Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls. The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction.Key...

  • Quality Analyst

    22 hours ago

    Navi Mumbai, Maharashtra, India Itm Edutech Training Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Hiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive...

  • Quality Analyst

    1 week ago

    Navi Mumbai, Maharashtra, India Hexaware Technologies Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role & responsibilities:The primary task of the Quality Analyst is call monitoring and providing actionable insightTo gather information to help improve agent performance in the call centerQA have an evaluation form that will be used to capture the informationImplement scripts, record actual results and identify defectsSuggest creative and active solutions...

  • Quality Analyst

    2 weeks ago

    Navi Mumbai, Maharashtra, India Iccs Full time ₹ 3,60,000 per year

    Urgent Reuirement forQuality Analyst ( 1 years Insurance, Customer, Collection experienced )Premium processfluent or good English CommunicationSalary :- upto 30kLocation - GhansoliSalary date - 1st of every monthHR Akshada