
Quality Analyst
17 hours ago
- Audit calls/interactions/transactions for aligned Teammates
- Coach Teammates for performance improvement (campaign specific)
- Report performance for an aligned span on a daily/weekly/monthly basis
HR connect Ms. Priyanka
Required Candidate profile
Must have worked in customer service (Voice & Back Office experience preferred)
At least one-year of work experience as a Quality Analyst (preferred)
Basic skills in Excel or Google Sheets
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