Quality Analyst For Insurance Sales
2 days ago
Job Title: Quality Analyst Insurance Outbound Sales
Location: Airoli
CTC: Up to 5 LPA
Experience: 2-4 years
Job Overview:
We are hiring a Quality Analyst to monitor and improve the performance of our outbound insurance sales team. The role involves call audits, compliance checks, feedback sharing, and ensuring high-quality customer interactions.
Key Responsibilities:
- Monitor outbound sales calls for quality and compliance
- Share feedback with agents and team leaders
- Ensure IRDAI compliance in sales calls
- Identify training needs and process gaps
- Prepare audit reports and quality dashboards
Requirements:
- 2-4 years of QA experience in insurance sales
- Good knowledge of IRDAI guidelines
- Strong communication and analytical skills
- Proficient in MS Excel and QA tools
- Based in or willing to work from Thane
-
Insurance Quality Analyst
1 week ago
Navi Mumbai, Maharashtra, India Iccs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesJob Title: Quality Analyst Voice Process (Insurance Domain)Location: AURUM Proptek Building , MBP , Mahape , Ghansoli , Navi MumbaiJob Type: Full-timeShift: [Day/Night/Rotational specify as needed]Experience Required: 2–4 years (with at least 1 year in a QA role)Domain: Insurance (Life, Health, or General)Reporting To: Quality...
-
Quality Analyst For Insurance Sales
1 week ago
Mumbai, Maharashtra, India Conneqt Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob Title: Quality Analyst Insurance Outbound SalesLocation: Goregaon / MaladCTC: Up to 4 LPAExperience: 2-4 yearsJob Overview:We are hiring a Quality Analyst to monitor and improve the performance of our outbound sales team. The role involves call audits, compliance checks, feedback sharing, and ensuring high-quality customer interactions.Key...
-
Quality Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Itm Edutech Training Full time ₹ 3,00,000 - ₹ 6,00,000 per yearHiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive...
-
Quality Analyst- Sales
2 days ago
Mumbai, Maharashtra, India Brocus IT Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAs a skilled Quality Analyst, you will be responsible for monitoring and evaluating sales calls in our international voice process. Your main tasks will include: - Auditing inbound sales calls for quality and compliance - Providing constructive feedback to sales agents - Maintaining QA reports and performance dashboards - Identifying training needs -...
-
Quality Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Digitide Full time ₹ 6,00,000 - ₹ 12,00,000 per yearPosition Title: Quality Analyst Banking/BFSI Contact CentreLocation: Turbhe, Navi MumbaiRole Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls. The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction.Key...
-
Quality Analyst
1 week ago
Navi Mumbai, Maharashtra, India Taskus Full time ₹ 2,50,000 - ₹ 7,50,000 per yearWhat does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your fullconcentration because...
-
Quality Analyst
6 days ago
Navi Mumbai, Maharashtra, India Global Services Full time ₹ 3,60,000 per yearHello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...
-
Quality Analyst
1 week ago
Navi Mumbai, Maharashtra, India Finmech Business Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearWe're hiring a Quality Analyst to manage call audits, ensure feedback closures, drive process improvements, and lead quality training. BPO QA experience, strong analytical skills, MS Office proficiency, and Six Sigma knowledge preferred.
-
Insurance Customer Experience
2 weeks ago
Navi Mumbai, Maharashtra, India CKP Insurance Brokers Private Limited Full time ₹ 18,00,000 - ₹ 36,00,000 per yearCKP Insurance Brokers Pvt Ltd is a direct Life & General insurance Broker company based in Mumbaithat provides a range of Insurance Products and Services to meet the needs of Corporates, Governmentbodies, and Individuals.Responsibilities:Collaborate with the Sales team to improve customer ExperienceFollow ups on WhatsApp, emails and calls on the status of...
-
Quality Auditor
7 days ago
Navi Mumbai, Maharashtra, India SBI General Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole Summary -Ensure compliance, assess process quality, and drive improvements across insurance operations including claims, underwriting, and customer service.Responsibilities -Conduct audits and report findingsEnsure regulatory and internal complianceRecommend process improvementsTrack corrective actionsRequirements -Bachelors degree3+ years in insurance...