Quality Analyst For Insurance Sales

1 day ago


Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Job Title: Quality Analyst Insurance Outbound Sales

Location: Airoli

CTC: Up to 5 LPA

Experience: 2-4 years

Job Overview:

We are hiring a Quality Analyst to monitor and improve the performance of our outbound insurance sales team. The role involves call audits, compliance checks, feedback sharing, and ensuring high-quality customer interactions.

Key Responsibilities:

  • Monitor outbound sales calls for quality and compliance
  • Share feedback with agents and team leaders
  • Ensure IRDAI compliance in sales calls
  • Identify training needs and process gaps
  • Prepare audit reports and quality dashboards

Requirements:

  • 2-4 years of QA experience in insurance sales
  • Good knowledge of IRDAI guidelines
  • Strong communication and analytical skills
  • Proficient in MS Excel and QA tools
  • Based in or willing to work from Thane

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