Quality Analyst For Insurance Sales

Role & responsibilitiesJob Title: Quality Analyst Voice Process (Insurance Domain)Location: AURUM Proptek Building , MBP , Mahape , Ghansoli , Navi MumbaiJob Type: Full-timeShift: [Day/Night/Rotational specify as needed]Experience Required: 2–4 years (with at least 1 year in a QA role)Domain: Insurance (Life, Health, or General)Reporting To: Quality...

As a skilled Quality Analyst, you will be responsible for monitoring and evaluating sales calls in our international voice process. Your main tasks will include: - Auditing inbound sales calls for quality and compliance - Providing constructive feedback to sales agents - Maintaining QA reports and performance dashboards - Identifying training needs -...

Position Title: Quality Analyst Banking/BFSI Contact CentreLocation: Turbhe, Navi MumbaiRole Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls. The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction.Key...

Hello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...

We're hiring a Quality Analyst to manage call audits, ensure feedback closures, drive process improvements, and lead quality training. BPO QA experience, strong analytical skills, MS Office proficiency, and Six Sigma knowledge preferred.

CKP Insurance Brokers Pvt Ltd is a direct Life & General insurance Broker company based in Mumbaithat provides a range of Insurance Products and Services to meet the needs of Corporates, Governmentbodies, and Individuals.Responsibilities:Collaborate with the Sales team to improve customer ExperienceFollow ups on WhatsApp, emails and calls on the status of...

Role Summary -Ensure compliance, assess process quality, and drive improvements across insurance operations including claims, underwriting, and customer service.Responsibilities -Conduct audits and report findingsEnsure regulatory and internal complianceRecommend process improvementsTrack corrective actionsRequirements -Bachelors degree3+ years in insurance...

Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis HR connect Ms. Priyanka Required Candidate profileMust have worked in customer service (Voice & Back Office experience preferred)At least one-year of work...

We are hiring insurance sales officer.Build and manage a robust pipeline of insurance leads (life, health)Conduct need analysis, design insurance solutions, and pitch to prospects across geographiesMaintain relationships with insurers, TPAs, underwriters, and service partnersEnsure 100% compliance with IRDAI and AMFI guidelinesWork closely with the Client...

Job Title: Outbound Collections Quality AnalystLocation: Thane, MaharashtraMax CTC: 4,00,000 per annumKey Responsibilities:Monitor and evaluate outbound collections calls for quality and compliance.Provide feedback to agents to improve performance and adherence to processes.Prepare reports on call quality, trends, and agent performance.Ensure agents follow...