
Quality Analyst- Sales
2 days ago
As a skilled Quality Analyst, you will be responsible for monitoring and evaluating sales calls in our international voice process. Your main tasks will include: - Auditing inbound sales calls for quality and compliance - Providing constructive feedback to sales agents - Maintaining QA reports and performance dashboards - Identifying training needs - Collaborating with team leads to ensure quality standards are met To be successful in this role, you should meet the following qualifications: - Minimum 1-2 years of QA experience in international voice sales - Proficiency in using QA tools, call monitoring, and CRM systems - Strong analytical, listening, and communication skills - Willingness to work night shifts This is a full-time position with health insurance benefits included. The work schedule consists of evening shifts from Monday to Friday, with fixed shifts in either UK or US time zones. The work location is in person at Sanpada near Vashi Station.,
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Quality Analyst For Insurance Sales
3 days ago
Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Title: Quality Analyst Insurance Outbound SalesLocation: AiroliCTC: Up to 5 LPAExperience: 2-4 yearsJob Overview:We are hiring a Quality Analyst to monitor and improve the performance of our outbound insurance sales team. The role involves call audits, compliance checks, feedback sharing, and ensuring high-quality customer interactions.Key...
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Quality Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Digitide Full time ₹ 6,00,000 - ₹ 12,00,000 per yearPosition Title: Quality Analyst Banking/BFSI Contact CentreLocation: Turbhe, Navi MumbaiRole Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls. The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction.Key...
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Quality Analyst
2 weeks ago
Mumbai, Maharashtra, India Eagle Crest DMC Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: Quality Analyst – Call, Email & Chat Monitoring(Travel & Tourism)Job Summary:We are looking for a detail-oriented Quality Analyst to monitor and evaluate customer interactions across calls, emails, and chats. The role involves identifying areas for improvement, ensuring compliance with company standards, and driving service excellence.Key...
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Quality Analyst
17 hours ago
Mumbai, Maharashtra, India Avyro Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAVYRO is an all-in-one Workforce Command Center designed specifically for the Architecture, Engineering, and Construction (AEC) industry. Our platform streamlines real-world, project-based workflows from recruitment to billing, eliminating clutter and silos. AVYRO integrates people, processes, and project operations in real-time, offering...
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Quality Analyst
6 days ago
Navi Mumbai, Maharashtra, India Global Services Full time ₹ 3,60,000 per yearHello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...
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Quality Analyst
1 week ago
Navi Mumbai, Maharashtra, India Finmech Business Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearWe're hiring a Quality Analyst to manage call audits, ensure feedback closures, drive process improvements, and lead quality training. BPO QA experience, strong analytical skills, MS Office proficiency, and Six Sigma knowledge preferred.
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Quality Analyst
2 weeks ago
Mumbai, Maharashtra, India Paisabazaar Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe Paisabazaar is hiring for Quality Analyst/Sr. Quality Analyst (Call Auditing) profile for Malad West, Mumbai. Candidate should have 1 year experience in Call auditing and Call monitoring. Immediate Joiners are preferred.Interested Candidates can call or WhatsApp their resume on Brijesh Kumar) & can share the resume at Profile - QA/Sr.QA (Call Audit And...
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Quality Analyst
12 hours ago
Navi Mumbai, Maharashtra, India Iccs Full time ₹ 3,60,000 per yearUrgent Reuirement forQuality Analyst ( 1 years Insurance, Customer, Collection experienced )Premium processfluent or good English CommunicationSalary :- upto 30kLocation - GhansoliSalary date - 1st of every monthHR Akshada
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Insurance Quality Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Iccs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesJob Title: Quality Analyst Voice Process (Insurance Domain)Location: AURUM Proptek Building , MBP , Mahape , Ghansoli , Navi MumbaiJob Type: Full-timeShift: [Day/Night/Rotational specify as needed]Experience Required: 2–4 years (with at least 1 year in a QA role)Domain: Insurance (Life, Health, or General)Reporting To: Quality...
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Quality Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Wrixty Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAudit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis HR connect Ms. Priyanka Required Candidate profileMust have worked in customer service (Voice & Back Office experience preferred)At least one-year of work...