Insurance Customer Experience

2 days ago


Navi Mumbai, Maharashtra, India CKP Insurance Brokers Private Limited Full time ₹ 18,00,000 - ₹ 36,00,000 per year

CKP Insurance Brokers Pvt Ltd is a direct Life & General insurance Broker company based in Mumbai

that provides a range of Insurance Products and Services to meet the needs of Corporates, Government

bodies, and Individuals.

Responsibilities:

  • Collaborate with the Sales team to improve customer Experience
  • Follow ups on WhatsApp, emails and calls on the status of quotes
  • Create quotes for all the Insurance Products like Fire, Marine, Liability, Engineering, Health etc.
  • Create Rapport with customers and get appointments for sales team
  • Be Customer Centric and resolve Customer queries and do endorsements.
  • Arrange appointments for sales team.

Requirements:

  • Extreme customer focus with an aim for customer delight
  • Excellent command of the English language, both written and verbal, with strong communication and interpersonal skills.
  • Comprehensive knowledge of SME insurance products, including different coverage options, policies, and regulations.
  • Freshers looking to build career in Insurance are also welcome
  • Bachelor of Arts, Bachelor of Commerce, Bachelor of Engineering.
  • Results-oriented mindset, self-motivated.
  • Good user of AI tools like Chat GPT, Claude, Deep Seek, etc.

Job Location: Kharghar, Navi Mumbai

Job Type: Full-time

Salary: 1.8L to 3.6L

Benefits:

  • Cell phone reimbursement
  • Commuter assistance


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