Insurance Executive
2 days ago
Job Title: Insurance Executive Renewal & Rollover
Department: Sales / After-Sales (Insurance) Location: Thane/Andheri
Job Purpose:
To manage the renewal and rollover of motor insurance policies by ensuring timely follow-up with customers, providing best insurance solutions, and maintaining strong relationships with customer retention and revenue targets.
Key Responsibilities:
- Contact customers for renewal of expiring motor insurance policies.
- Educate customers on insurance options, premium differences, and benefits.
- Coordinate with multiple insurance companies to get competitive quotes.
- Process policy renewals, rollovers, endorsements, and cancellations.
- Maintain records of policies renewed, rollover conversions, and follow-ups.
- Achieve monthly/quarterly renewal and rollover targets.
- Ensure high customer satisfaction by handling queries and claim-related escalations.
- Build strong relations with insurance partners for smooth operations.
- Cross-sell add-on covers and related financial products.
Qualifications & Skills:
- Graduate (preferred) with IRDA certification (if required).
- Minimum 12 years experience in motor/general insurance (automobile dealership preferred).
- Good communication and convincing skills.
- Strong negotiation & customer service orientation.
- Basic computer knowledge (MS Office, DMS, insurance portals).
Key Performance Indicators (KPIs):
- Renewal conversion ratio.
- Rollover policy achievement.
- Customer retention percentage.
- Cross-sell revenue (add-on covers, new policies).
- Customer satisfaction score.
interested candidates may connect with Karan at or via email
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