Insurance Executive

21 hours ago

Navi Mumbai, Maharashtra, India Arpanna Motors Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Insurance Executive Renewal & Rollover

Department: Sales / After-Sales (Insurance) Location: Thane/Andheri

Job Purpose:

To manage the renewal and rollover of motor insurance policies by ensuring timely follow-up with customers, providing best insurance solutions, and maintaining strong relationships with customer retention and revenue targets.

Key Responsibilities:

  • Contact customers for renewal of expiring motor insurance policies.
  • Educate customers on insurance options, premium differences, and benefits.
  • Coordinate with multiple insurance companies to get competitive quotes.
  • Process policy renewals, rollovers, endorsements, and cancellations.
  • Maintain records of policies renewed, rollover conversions, and follow-ups.
  • Achieve monthly/quarterly renewal and rollover targets.
  • Ensure high customer satisfaction by handling queries and claim-related escalations.
  • Build strong relations with insurance partners for smooth operations.
  • Cross-sell add-on covers and related financial products.

Qualifications & Skills:

  • Graduate (preferred) with IRDA certification (if required).
  • Minimum 12 years experience in motor/general insurance (automobile dealership preferred).
  • Good communication and convincing skills.
  • Strong negotiation & customer service orientation.
  • Basic computer knowledge (MS Office, DMS, insurance portals).

Key Performance Indicators (KPIs):

  • Renewal conversion ratio.
  • Rollover policy achievement.
  • Customer retention percentage.
  • Cross-sell revenue (add-on covers, new policies).
  • Customer satisfaction score.

interested candidates may connect with Karan at or via email

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