Quality Analyst

Urgent Opening for a Quality Analyst at Leading BPO Company in Mahape Role: Full-time Quality Analyst Location: Mahape, Navi Mumbai Role Description: As a Quality Analyst, you will play a crucial role in overseeing quality control, conducting analytical assessments, and managing quality assurance processes. You'll also be responsible for mentoring and...

Hello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...

We're hiring a Quality Analyst to manage call audits, ensure feedback closures, drive process improvements, and lead quality training. BPO QA experience, strong analytical skills, MS Office proficiency, and Six Sigma knowledge preferred.

Hiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your fullconcentration because...

Experience:  5 to 9 years Location: Trivandrum We are seeking a highly skilled and motivated Quality Analyst to join our dynamic team. As a Quality Analyst, you will play a crucial role in ensuring the delivery of high-quality software solutions through effective testing practices. The ideal candidate will have a strong background in agile development...

Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis HR connect Ms. Priyanka Required Candidate profileMust have worked in customer service (Voice & Back Office experience preferred)At least one-year of work...

Job Summary:We are looking for a detail-oriented and analytical Quality Analyst to assess the quality of processes, services, or products and ensure they meet established standards. The ideal candidate will have strong analytical skills, a keen eye for detail, and the ability to identify process gaps, provide insights, and recommend improvements to enhance...

Role & responsibilitiesJob Title: Quality Analyst Voice Process (Insurance Domain)Location: AURUM Proptek Building , MBP , Mahape , Ghansoli , Navi MumbaiJob Type: Full-timeShift: [Day/Night/Rotational specify as needed]Experience Required: 2–4 years (with at least 1 year in a QA role)Domain: Insurance (Life, Health, or General)Reporting To: Quality...

Job Title: Outbound Collections Quality AnalystLocation: Thane, MaharashtraMax CTC: 4,00,000 per annumKey Responsibilities:Monitor and evaluate outbound collections calls for quality and compliance.Provide feedback to agents to improve performance and adherence to processes.Prepare reports on call quality, trends, and agent performance.Ensure agents follow...