Quality Analyst Gujrati Voice Process

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your fullconcentration because...

Job Description:We are hiring enthusiastic and customer-oriented individuals for (Work From Home) International Voice Process (Night Shift).This is a customer support role for Ecommerce/ Retail and Banking for Voice processKey Responsibilities:Provide high-quality voice-based support to international customers.Handle queries via phone, in a timely and...

Designation: Quality Analyst1. Job Brief:We are seeking a Quality Analyst who will ensure that agents deliver service aligned with organizational standards. Effective quality assurance will enhance agent performance, improve customer experience, and increase close rates.Roles & Responsibilities:• Develop and execute test plans to meet all objectives.•...

Make and receive international customer calls, understand issues, provide accurate solutions, maintain call quality, update CRM, follow scripts/process, meet KPIs, handle rotational shifts, and ensure excellent customer experience. HR Cal Required Candidate profile"Fluent English, good communicationWilling for 24/7 rotational shifts Comfortable with...

Hiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive...

We are seeking dynamic and customer-focused professionals for multiple international voice processes. The role involves handling inbound and outbound voice calls for global customers, resolving queries efficiently, and ensuring a superior customer experience across diverse markets.Key Responsibilities:Handle inbound and outbound voice calls from...

Voice ProcessExperience: minimum 6monthsKey Responsibilities:Handle both inbound and outbound calls related to travel services.Resolve customer queries, provide package details, and support booking processes.Maintain call quality standards and ensure high customer satisfaction.Document interactions and follow company guidelines.Requirements:Min. 6 months...

Greetings from SutherlandWe are hiring candidates for E-CommerceInternational voice process(Work-from-Home) Limited OpeningsRole- Customer Support Associates- US/UK Voice ( Inbound calls)Limited OpeningsJob Criteria:1) Immediate joiners required Should be available to join us in the month of October end - Nov first week2) Excellent verbal & written English...

Role: International Voice Process (Customer Support) Salary: 18,000 30,000 per month Incentives & Benefits: Monthly incentives up to 2,750 + Travel Allowance 1,750 + Overtime & Quarterly BonusesRoles & Responsibilities: * Handle international customer calls and resolve queries. * Ensure high customer satisfaction and meet performance targets. * Maintain...

Job brief: The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of Sales or customer service provided by agents in a BPO environment. This role involves assessing interactions, ensuring compliance with company standards, identifying training needs, and working with stakeholders to enhance overall service delivery.Roles and...