International Voice Process

1 day ago

Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job Description:

We are hiring enthusiastic and customer-oriented individuals for (Work From Home) International Voice Process (Night Shift).This is a customer support role for Ecommerce/ Retail and Banking for Voice process

Key Responsibilities:

Provide high-quality voice-based support to international customers.

Handle queries via phone, in a timely and professional manner.

Troubleshoot and resolve customer issues effectively.

Maintain customer satisfaction and adhere to quality and performance standards.

Work in 24x7 rotational shifts, including night shifts.

Candidate Profile:

Excellent English communication skills.

Strong interpersonal and problem-solving skills.

Comfortable with rotational shifts (24/7 operations).

Should have atleast 6 months of international BPO Voice process experience.

Eligibility Travel Boundaries:

Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:

Central Line: Kalyan to Sion

Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur)

Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)

Shift & Weekly Off:

Shift: 24x7 rotational (including night shifts)

Weekly Off: 2 rotational offs

Work Mode- WFH (post training)

Perks & Benefits:

Lucrative performance-based incentives Cab facility for safe and convenient travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs.

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to

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