Quality Analyst
2 days ago
Hiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive feedback, conducting call calibration sessions, and organizing refresher trainings to enhance overall performance and call quality.Key Responsibilities:Monitor and evaluate counselors' calls on quality parametersProvide feedback and coaching to improve performanceConduct call calibration and product refresher sessionsPrepare quality reports and share improvement insightsEnsure compliance with sales scripts and processesRequirements:Graduate in any discipline2–5 years of QA/training experience in a call center or sales environmentStrong communication, analytical, and coaching skillsPerks & Benefits: 3 Paid Leaves per month Pick-up & Drop (Campus Nerul Station) Mediclaim Insurance PF & GratuityInterested candidates can share their profiles at: / Address: D/222, ITM College–IHM, Near Bafna Motors, LP Road, Nerul, Navi Mumbai – 400706
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Quality Analyst
6 days ago
Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full time ₹ 3,00,000 - ₹ 9,00,000 per yearUrgent Opening for a Quality Analyst at Leading BPO Company in Mahape Role: Full-time Quality Analyst Location: Mahape, Navi Mumbai Role Description: As a Quality Analyst, you will play a crucial role in overseeing quality control, conducting analytical assessments, and managing quality assurance processes. You'll also be responsible for mentoring and...
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Quality Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Global Services Full time ₹ 3,60,000 per yearHello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...
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Quality Analyst
4 weeks ago
Navi Mumbai, India Sperton Global AS Full timeLocation: Quality AnalystType: Full-Time, PermanentQuality Analyst Experience: 5 to 9 years Location: Trivandrum We are seeking a highly skilled and motivated Quality Analyst to join our dynamic team. As a Quality Analyst, you will play a crucial role in ensuring the delivery of high-quality software solutions through effective testing practices. The...
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Quality Analyst
6 days ago
Navi Mumbai, Maharashtra, India Iccs Full time ₹ 3,60,000 per yearUrgent Reuirement forQuality Analyst ( 1 years Insurance, Customer, Collection experienced )Premium processfluent or good English CommunicationSalary :- upto 30kLocation - GhansoliSalary date - 1st of every monthHR Akshada
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Quality Analyst
6 days ago
Navi Mumbai, Maharashtra, India Sperton Global AS Full time ₹ 12,00,000 - ₹ 36,00,000 per yearExperience: 5 to 9 years Location: Trivandrum We are seeking a highly skilled and motivated Quality Analyst to join our dynamic team. As a Quality Analyst, you will play a crucial role in ensuring the delivery of high-quality software solutions through effective testing practices. The ideal candidate will have a strong background in agile development...
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Quality Analyst
7 days ago
Navi Mumbai, Maharashtra, India Taskus Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Summary:We are looking for a detail-oriented and analytical Quality Analyst to assess the quality of processes, services, or products and ensure they meet established standards. The ideal candidate will have strong analytical skills, a keen eye for detail, and the ability to identify process gaps, provide insights, and recommend improvements to enhance...
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Quality Analyst Collections
1 week ago
Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob Title: Outbound Collections Quality AnalystLocation: Thane, MaharashtraMax CTC: 4,00,000 per annumKey Responsibilities:Monitor and evaluate outbound collections calls for quality and compliance.Provide feedback to agents to improve performance and adherence to processes.Prepare reports on call quality, trends, and agent performance.Ensure agents follow...
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Business Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Quality Kiosk Software Llp Full time ₹ 8,00,000 - ₹ 12,00,000 per yearBusiness Analyst SkillBA Job Description1.Preparation of BRD(Business Requirement Document)a) Work with stakeholders to identify and document business needs and requirements.b) Develop and maintain business requirements documentsc) Conduct research and analyze data to identify trends, issues, and opportunities.2.Preparation of FRD(Functional...
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Quality Analyst For Insurance Sales
1 week ago
Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Title: Quality Analyst Insurance Outbound SalesLocation: AiroliCTC: Up to 5 LPAExperience: 2-4 yearsJob Overview:We are hiring a Quality Analyst to monitor and improve the performance of our outbound insurance sales team. The role involves call audits, compliance checks, feedback sharing, and ensuring high-quality customer interactions.Key...
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Quality Analyst Portuguese
2 days ago
navi mumbai, India TaskUs Full timeJob Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...