
Quality Analyst
1 day ago
Location: Quality AnalystType: Full-Time, PermanentQuality Analyst Experience: 5 to 9 years Location: Trivandrum We are seeking a highly skilled and motivated Quality Analyst to join our dynamic team. As a Quality Analyst, you will play a crucial role in ensuring the delivery of high-quality software solutions through effective testing practices. The ideal candidate will have a strong background in agile development practices, expertise in various types of testing (load, performance, security, and database), experience with cloud platforms (Azure, AWS), proficiency in cloud project management platforms, and a solid understanding of automation and deployment processes. Responsibilities: 1. Agile Development Practices: o Collaborate with cross-functional teams to understand project requirements and contribute to agile development processes. o Participate in sprint planning, review, and retrospective meetings to align testing activities with development goals. 2. Testing Expertise: o Conduct comprehensive testing, including load, performance, security, and database testing, to ensure the reliability and scalability of software applications. o Develop and execute test plans, test cases, and test scripts based on project requirements. o Identify, report, and track software defects to resolution. 3. Cloud Platforms: o Utilize knowledge of Azure, AWS, and other cloud platforms to create and manage test environments. o Collaborate with development teams to ensure testing aligns with cloud architecture best practices. 4. Project Management: o Work with cloud project management platforms to plan, track, and report on testing activities. o Contribute to project timelines and milestones to ensure testing activities are integrated into the overall development lifecycle. 5. Automation: o Design, develop, and maintain automated test scripts to improve efficiency and effectiveness of testing processes. o Identify opportunities for test automation and implement solutions to increase test coverage. 6. Deployment Knowledge: o Possess a solid understanding of deployment processes and collaborate with development teams to ensure smooth and error-free deployments. o Contribute to the development of deployment scripts and participate in deployment activities. Qualifications: • Bachelor’s degree in computer science, Engineering, or related field. • Proven experience as a Quality Analyst or similar role in agile software development environments. • Strong expertise in load, performance, security, and database testing. • Hands-on experience with Azure DevOps, AWS, and other cloud platforms. • Familiarity with cloud project management platforms. • Proficiency in test automation tools and frameworks. • Knowledge of deployment processes and practices. • Excellent communication and collaboration skills. • Ability to work in a fast-paced and dynamic environment.
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Quality Analyst
6 days ago
Navi Mumbai, Maharashtra, India Global Services Full time ₹ 3,60,000 per yearHello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...
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Quality Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Digitide Full time ₹ 6,00,000 - ₹ 12,00,000 per yearPosition Title: Quality Analyst Banking/BFSI Contact CentreLocation: Turbhe, Navi MumbaiRole Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls. The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction.Key...
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Quality Analyst
1 week ago
Navi Mumbai, Maharashtra, India Finmech Business Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearWe're hiring a Quality Analyst to manage call audits, ensure feedback closures, drive process improvements, and lead quality training. BPO QA experience, strong analytical skills, MS Office proficiency, and Six Sigma knowledge preferred.
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Quality Analyst
2 weeks ago
Navi Mumbai, India TaskUs Full timeDescription Quality Analyst (India) What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on,...
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Quality Analyst
4 weeks ago
Navi Mumbai, India Hexaware Technologies Full timeRole & responsibilities: The primary task of the Quality Analyst is call monitoring and providing actionable insight To gather information to help improve agent performance in the call center QA have an evaluation form that will be used to capture the information Implement scripts, record actual results and identify defects Suggest creative and active...
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Quality Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Wrixty Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAudit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis HR connect Ms. Priyanka Required Candidate profileMust have worked in customer service (Voice & Back Office experience preferred)At least one-year of work...
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Quality Analyst
4 weeks ago
Navi Mumbai, India Sbicap Securities Full timeJOB PROFILE Department : Retail Sales Designation: Quality Analyst Reporting to: Zonal Head Reportees: Individual role Key Deliverables / Accountabilities Responsibilities Responsible to map clients internally as per the assigned quality parameters. Responsible to analyze New Client Quality . Being a strong link between the Sales and the Dealing team...
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QualityKiosk Technologies
3 days ago
Mumbai, India Quality Kiosk Technologies Pvt Ltd Full timeAbout the Role :We are looking for a meticulous Quality Assurance Analyst with a strong understanding of CASA (Current Account Savings Account), Term Deposits (TD), and API Testing. The ideal candidate will have hands-on experience with Postman for API validation and a solid grasp of banking processes including account opening, modification, and closure....
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Insurance Quality Analyst
2 weeks ago
Navi Mumbai, Maharashtra, India Iccs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesJob Title: Quality Analyst Voice Process (Insurance Domain)Location: AURUM Proptek Building , MBP , Mahape , Ghansoli , Navi MumbaiJob Type: Full-timeShift: [Day/Night/Rotational specify as needed]Experience Required: 2–4 years (with at least 1 year in a QA role)Domain: Insurance (Life, Health, or General)Reporting To: Quality...
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Quality Analyst Collections
2 days ago
Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob Title: Outbound Collections Quality AnalystLocation: Thane, MaharashtraMax CTC: 4,00,000 per annumKey Responsibilities:Monitor and evaluate outbound collections calls for quality and compliance.Provide feedback to agents to improve performance and adherence to processes.Prepare reports on call quality, trends, and agent performance.Ensure agents follow...