Guest Relation Executive

1 day ago


Vile Parle, Maharashtra, India Orchid Hotel Full time ₹ 2,40,000 - ₹ 3,60,000 per year

About Us

The Orchid Hotels, under Kamat Hotels India Ltd., stands for sustainable luxury, green practices, and exceptional guest experiences. As Asia's first certified 5-Star Ecotel hotel brand, we're committed to eco-friendly hospitality and high service standards.

Role Summary

As a Guest Relations Executive, you will be the face of our hotel — welcoming guests, handling their needs, resolving issues, and ensuring their stay is memorable. You will act as the liaison between guests and hotel operations, always aiming to exceed expectations.

Key Responsibilities

  • Warmly welcome arriving guests and bid farewell at check-out, ensuring a personalized experience.
  • Anticipate guest needs, respond to inquiries about hotel services, amenities, and local area.
  • Handle guest complaints, requests, or feedback promptly and professionally; perform basic service recovery when possible.
  • Monitor and prioritize VIP / corporate guest arrivals & departures, ensuring extra care and coordination.
  • Coordinate with Housekeeping, Front Office, F&B, Engineering, and other departments to ensure guest requests are fulfilled on time.
  • Assist in the preparation of guest welcome packs, room allocations, and pre-registration formalities.
  • Maintain accurate guest profiles, logs, feedback records, and reports.
  • Upsell hotel services, packages, or amenities when appropriate.
  • Support special events, group check-ins, or guest relations projects as needed.
  • Ensure compliance with hotel policies, safety, and service standards at all times.

Requirements / Qualifications

  • Diploma / Degree in Hotel Management / Hospitality or equivalent
  • 1 to 3 years experience in Guest Relations / Front Office / Hotel Guest Services
  • Excellent communication skills (English + local language; any third language is a plus)
  • Strong interpersonal skills, empathy, and guest-oriented mindset
  • Ability to multitask, stay calm under pressure, and problem solve quickly
  • Familiarity with PMS systems (e.g. OPERA, or equivalents) and basic computer skills
  • Professional appearance and grooming, with a positive & confident attitude
  • Willingness to work in shifts including weekends & holidays

What We Offer

  • The opportunity to work with a recognized Ecotel, sustainability-driven hotel brand
  • A supportive, people-centric work culture
  • Opportunities for growth, cross-training, and skill development
  • Competitive compensation, benefits, and incentives

How to Apply:

Send your CV to or Whats App your CV on with subject line "Guest Relations Executive – GRE Application"

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer



  • Vile Parle, Maharashtra, India Orchid Hotel Full time ₹ 3,36,000 per year

    Role OverviewWe are seeking a motivated, detail-oriented professional to join our Reservations department as a Reservation Executive or Assistant Manager – Reservations. This role is crucial in ensuring excellent guest experience, maximizing revenue, and maintaining reservation operations aligned with The Orchid's high standards and green commitments.Key...

  • HR Executive

    3 days ago


    Vile Parle, Maharashtra, India Marcos Quay Sporting excellence Pvt. Ltd. Full time ₹ 4,20,000 per year

    Job Title: HR Executive – OperationsLocation: MumbaiDepartment: Human Resources Employment Type: Full-TimeAbout the Company:Marcos Quay is a leading sports management organization committed to transforming school sports and physical education. Through our Fit School Mission, we are building a strong culture of health, fitness, teamwork, and discipline...

  • Receptionist

    2 days ago


    Vile Parle, Maharashtra, India Anand Housing Finance Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Receptionist / Front Desk Executive (Female)Location: Vile Parle, MumbaiExperience: 1–3 yearsQualification: Female Graduate in any disciplineJob Summary:We are looking for a smart, confident, and well-presented female graduate to manage our front desk operations. The ideal candidate will be the first point of contact for visitors and clients,...

  • Claims Executive

    5 days ago


    Vile Parle, Maharashtra, India Shrenzo Careers Pvt Ltd Full time ₹ 4,80,000 per year

    Claim Executive - InsuranceWant someone who can do end to end.Pitch clients & coordinate with teams for claims, etc .Link between client & insurance company .Company OverviewFirm is a trusted name in insurance advisory, offering tailored insurance solutions backed by expert guidance. We help clients secure their future with a wide range of reliable insurance...

  • Finance Executive

    2 weeks ago


    Vile Parle, Maharashtra, India N Foundation Full time

    Job Summary:We are looking for a detail-oriented and analytical Finance Executive to join our finance team. The ideal candidate will be responsible for managing day-to-day financial operations, supporting budgeting and reporting processes, and ensuring compliance with financial regulations and internal policies.Key Responsibilities:Maintain accurate...


  • Vile Parle, Maharashtra, India Yash Charitable Trust Full time ₹ 4,80,000 per year

    Role OverviewWe are seeking a dynamic and creative Marketing & Communications professional to join our team. This individual will be responsible for devising and executing YCT's overall marketing and communication strategy, with a strong focus on digital and social media. They will collaborate with our in-house graphic designer to create engaging campaigns,...

  • Account Executive

    7 days ago


    Vile Parle, Maharashtra, India Marcos Quay Sporting excellence Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Key Responsibilities:Assist with Financial Data Entry: Record journal entries, prepare invoices, and ensure data accuracy in accounting systems.Reconciliation: Support the team with reconciling Reimbursements ,accounts payable and receivable, and other balance sheet accounts.Accounts Receivable/Payable Support: Support invoicing, payment processing, and...


  • Vile Parle, Maharashtra, India EEPIC Digital Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Description :Corporate Sales Manager – Mumbai (Female preferred) yearsAs Corporate Sales Manager, they will play a pivotal role in driving business growth for our dedicated hospitality division. They will be responsible for developing and maintaining long-term relationships with corporate clients and generating sales revenue for our hotel properties....

  • Drone Pilot

    5 days ago


    Vile Parle, Maharashtra, India Dronetech Solutions Pvt Ltd Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    We are seeking a skilled Drone Pilot with experience in Geographic Information Systems (GIS) to join our team. The ideal candidate will possess in-depth knowledge of UAV operations, geospatial data collection, and GIS mapping, supporting a range of projects such as land surveying, environmental monitoring, urban planning, and infrastructure inspection.Key...


  • Vile Parle, Maharashtra, India 1f42aa5b-334c-4006-8c89-37b8352689e2 Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Front Desk & Client InteractionAppointment & Schedule ManagementSales & Billing SupportClient Experience & Relationship Management.5. Coordination & Administrative Tasks•Liaise between doctors, therapists, and the sales team for smooth clinic operations.• Maintain stock registers for products and consumables at the reception area.• Ensure the reception...