Reservation Executive or Assistant Manager

4 days ago


Vile Parle, Maharashtra, India Orchid Hotel Full time ₹ 3,36,000 per year

Role Overview

We are seeking a motivated, detail-oriented professional to join our Reservations department as a Reservation Executive or Assistant Manager – Reservations. This role is crucial in ensuring excellent guest experience, maximizing revenue, and maintaining reservation operations aligned with The Orchid's high standards and green commitments.

Key Responsibilities

  • Handle all reservation enquiries via phone, email, and online channels; process bookings, modifications & cancellations with accuracy.
  • Monitor room inventory & availability; manage room allocations, block bookings, and blackout dates to maximize occupancy and revenue.
  • Up-sell room categories, packages or added services where appropriate.
  • Liaise with OTAs, travel agents, corporate accounts & groups to generate business.
  • Maintain & update the property management system (PMS) with accurate reservation data and guest profiles.
  • Coordinate with Front Office, Revenue Management, Housekeeping & other departments to ensure smooth guest arrivals and stay.
  • Assist in preparing reports: weekly/monthly reservation reports, pick-up trend analysis, occupancy forecasts, and business segment performance.
  • Ensure compliance with reservation policies, room-rate guidelines, and customer service standards.
  • As Assistant Manager level: supervise/responsible for training of reservation agents, schedule management, performance reviews, and contributing to strategy to drive revenue growth.
  • Help with feedback & guest satisfaction initiatives related to reservations.

Job Requirements

  • Diploma or degree in Hotel Management / Hospitality; additional certification is a plus.
  • Reservation Executive: 1-3 years of experience in reservations or related front office role in a hotel.
  • Assistant Manager – Reservations: 3-5 years in a similar role, preferably with supervisory or leadership exposure.
  • Strong knowledge of PMS (e.g., Opera or equivalents), OTA systems, room distribution channels.
  • Excellent communication skills (verbal & written), customer-service orientation.

Job Type: Full-time

Pay: ₹24, ₹28,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Experience:

  • Hotel experience: 2 years (Required)
  • Upselling: 2 years (Required)
  • Guest relations: 2 years (Required)
  • Hospitality: 2 years (Required)

Work Location: In person



  • Vile Parle, Maharashtra, India Vintage Solution Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Key ResponsibilitiesManage the Directors calendar, including scheduling meetings, appointments, and travel itineraries.Act as the first point of contact for internal and external stakeholders.Handle correspondence (emails, letters, and calls) and prepare reports, presentations, and documents as required.Coordinate both personal and professional engagements...

  • Producer's Assistant

    9 hours ago


    Vile Parle, Maharashtra, India Mercury Integrated Marketing Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We're looking for an Producer's Assistant with 2–4 years of experience and a strong passion for film, media, and entertainment to join our dynamic team.Key ResponsibilitiesBuild and nurture relationships with key stakeholders across the entertainment and production industry.Assist and represent the Director in day-to-day operations, including managing...


  • Vile Parle, Maharashtra, India Assignedge Network Pvt Ltd Full time ₹ 8,40,000 per year

    Administrative Assistant – SchoolLocation: Vile ParlePreference: Female CandidateWe are looking for a dynamic and tech-savvy Administrative Assistant with a pleasant personality to support the school's daily operations and manage its social media presence.Key ResponsibilitiesHandle day-to-day administrative tasks and ensure smooth school operations.Manage...

  • HR Assistant

    6 days ago


    Vile Parle, Maharashtra, India N Foundation Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are seeking a detail-oriented and organized HR Assistant to support the daily administrative and HR functions of our department. The ideal candidate will assist with recruitment, onboarding, employee records, HRIS management, and general office tasks, ensuring the smooth operation of HR processes and contributing to a positive employee experience.Key...

  • Finance Executive

    6 days ago


    Vile Parle, Maharashtra, India FITTGENERATION Full time ₹ 4,20,000 per year

    Responsibility of Executive - Finance· Performing day to day processing of financial transaction (incl. posting entries)· Handling Accounts Payables· Interacting with Supplier· Maintaining General Ledger· Verification of accounting ledgers and overseeing balances· Verify all supplier invoices has been approved as per the approval hierarchy and posting...

  • Senior Executive

    1 week ago


    Vile Parle, Maharashtra, India FITTGENERATION Full time ₹ 30,000 - ₹ 4,50,000 per year

    Responsibility of Executive - Finance· Performing day to day processing of financial transaction (incl. posting entries)· Handling Accounts Payables· Interacting with Supplier· Maintaining General Ledger· Verification of accounting ledgers and overseeing balances· Verify all supplier invoices has been approved as per the approval hierarchy and posting...


  • Vile Parle, Maharashtra, India Embauche Retailers Pvt. Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    We are a leading retail company specializing in luxury watches, seeking a highly motivated and sales-driven individual to join our team as a Sales Executive. The ideal candidate will have a passion for watches, excellent communication skills, and a presentable personality.Job Summary:As a Sales Executive, you will be responsible for driving sales, building...

  • Admin Executive

    1 week ago


    Vile Parle, Maharashtra, India Flomic Global Logistics Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job description:Assisting in keeping inventory of office supplies / Stationary and procuring on time and distribute and keep records as per the requirement of staff.Assisting in tracking of Utility Bills and payments. Payments to be done before due date.Assisting in travel and accommodations arrangement and prepare vouchersAssisting in co-ordination with...

  • Sales Executive

    6 days ago


    Vile Parle, Maharashtra, India Lite Technology Pvt. Ltd Full time ₹ 2,40,000 - ₹ 4,20,000 per year

    Company Website- About The CompanyWe are Unilights, have the widest range of lights manufactured in our two standalone factories covering around 1 lakh sq. ft., with a team of 150 plus. Our new upcoming Lighting Experience Center spowling over almost 20,000 sq. ft will be the first of its kind in India. Our founder, Karina Moriani, comes from the esteemed...


  • Vile Parle, Maharashtra, India HEC Hospitality Private Limited Full time ₹ 3,50,000 - ₹ 5,00,000 per year

    About UsHEC Hospitality Pvt Ltd is a fast-growing corporate hospitality company specializing in accommodation, flights, car rentals, exhibitions, and event services. We are looking for an experienced and creative Events Manager to lead our corporate events division. This role is ideal for someone who thrives in planning, executing, and delivering memorable...