Retention Lead

About the RoleWe are seeking a strategic, data-driven, and creatively sharp Retention Lead to own and scale our customer lifecycle marketing and retention efforts. This role is critical in driving engagement, repeat purchases, and reducing churn across our platform. You will be responsible for building personalized customer journeys, spearheading CRM...

Lead and mentor a team of retention agents to reduce customer churn and improve loyalty. Monitor daily performance, including retention rates, saves, CSAT, etc. Handle escalated retention calls and provide quick, customer-centric resolutions. Required Candidate profileGrad with at least 3 years of leadership exp. Knows retention strategies, cancellation...

Role DescriptionThis is a full-time, on-site role located in Gurgaon for a Retention Marketing Manager. We are looking for a passionate and performance-drivenRetention Marketing Managerto lead our customer lifecycle initiatives. This role is ideal for someone with a strong background in D2C or eCommerce marketing who understands how to build lasting customer...

Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus...

About the RoleLead high-impact product initiatives focused on user retention, engagement, and lending products. This role requires strong domain expertise in F&O trading and experience scaling products in fast-growth startups.Key Responsibilities• Own product roadmap for retention, engagement, and lending offerings across web and app.• Utilize deep...

Growth LeadLocation: Gurgaon (In-office)Type: Full-time About HiAstroHiAstro is building India's most delightful AI astrology chat app — hyper-personalized, 24/7, and deeply intuitive. We're blending technology and astro wisdom to create a strong user experience. The company is founded by a former Microsoft Copilot Product Manager with multiple patents in...

Key ResponsibilitiesLead the administration and lifecycle management of Microsoft Exchange (on-prem and hybrid) and Microsoft 365 services.Manage and optimize M365 services such as Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Defender for M365.Implement and maintain security policies, compliance configurations, and data loss prevention...

We are looking for a senior leader to connect the dots across CRM, platform innovation and marketing analytics. One will build and operate a unified capability hub that delivers measurable marketing impact for 10+ regional markets.This role is ideal for someone who has risen from innovations & Tech, CRM or performance marketing into strategic leadership and...

Role OverviewThe Team Lead will build, manage, and drive a high-performing team of recruitment sales consultants focused on selling CyberforceHQ to healthcare, IT and cybersecurity clients. This role requires someone who has already sold recruitment solutions (RaaS, staffing services, talent consulting, project-based hiring, etc.) and can manage everything...

We are looking for a Team Lead who can drive operational excellence, manage performance metrics, and lead a team of chat support executives to deliver outstanding customer experience. The role requires hands-on experience in managing KPIs such as AHT, CSAT, Attrition, and SLA adherence in a fast-paced BPO environment.Key Responsibilities:Lead, coach, and...