Presales Executive

11 hours ago

Mumbai, Maharashtra, India FatakPay Full time ₹ 8,00,000 - ₹ 12,00,000 per year

JOB TITLE/HEADLINE: Presales Executive

EXP : 1 To 2 Years

CTC : 4 To 6 Lpa

REPORTING TO: National Head -Corporate Partnerships

LOCATION: Mumbai

ABOUT THE ROLE:
We are looking to hire an experienced, customer-oriented Presales Executive to

utilize inbound and outbound telephone calls to achieve sales targets. The Presales Executive's

responsibilities include cross-selling or up-selling our products where possible, receiving incoming

telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all

calls made and received. You should also be able to liaise with the appropriate departments to resolve

customer complaints.

To be successful as a Presales Executive, you should be persuasive and able to work in a high-pressure

environment. Ultimately, a top-performing Presales Executive should be able to follow sales scripts as

well as demonstrate exceptional communication, negotiation, and customer service skills.

WHAT WE EXPECT FROM YOU:


• Calling existing and potential customers to persuade them to purchase company products and

services.


• Accurately recording details of customers' purchase orders


• Processing all customer purchases accordingly


• Generating promising leads for the outside sales team to pursue


• Managing customer accounts by ensuring timely follow-ups


• Developing and sustaining solid relationships with customers to encourage repeat business
•

Using sales scripts proffered by the company to drive sales and respond to customer rejections
•

Developing in-depth knowledge of customer products and services to make suitable

recommendations based on customers' needs and preferences


• Continually meeting or exceedingly daily and monthly targets with respect to call volume and

sales

OUR IDEAL CANDIDATE:


• Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or

related field is preferred.


• Proven 1 year experience and above as Presales Executive.


• Proficiency in all Microsoft Office applications.


• Strong negotiation and consultative sales skills.


• Effective communication skill

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