Customer Coordinator

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Job Descriptions For Customer Success Manager1Good Communication skills English & Hindi Mandatory Plus one local Language (Bengali)2More than 2 -3 years' experience3Graduate in any discipline or Diploma4Positive attitude & quick learner5preferably worked in some CRM software6Manage customer service support and branch operations across the south...

Coordinate export shipping operations.Ensure compliance with international trade regulations and documentation.Address customer inquiries and provide solutions in a timely manner.Liaise with freight forwarders, carriers, and customs brokers.Prepare and review shipping documentation such as invoices, bills of lading, and packing lists.Track and trace...

Key ResponsibilitiesHandle customer queries and complaints received through Amazon and our own e-commerce websiteHandling product related queries and provide resolution for the same (we will provide the technical training about the product to the candidate)Respond promptly to buyer-seller messages, emails, and support tickets with professionalism and...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

Company ProfileNetplace holds over 25 years of experience as an industry expert and Architects of Continuity is headquartered in Mumbai with global reachability through a coordination office in Singapore. Merged with world-leading technology vendors, Netplace delivers an integrated range of solutions from physical security solutions with smart analytics to...

Job DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...

Key ResponsibilitiesHandle L2 technical support for Pipedrive CRM users.Diagnose and resolve complex CRM issues, configuration errors, and workflow concerns.Coordinate with the internal tech team for escalations when required.Assist clients with CRM setup, customization, pipeline creation, and integrations.Identify recurring issues and suggest improvements...

o Drafting e-mail responses for business correspondence including customer inquiries, inbound and outbound communication, logistics, etc.o Preparation of Commercial Documents like quotations, proforma and final invoices, billing documents, packing list, etc. for customer queries and orders.o Independently handling inbound queries through telephone calls from...

Sl. No.Skill Requirement1Strong communication skills – English & Hindi mandatory, plus one local language (Tamil/Malayalam/Telugu)2Minimum 2 years of experience3Graduate in any discipline or Diploma holder4Positive attitude and quick learner5Working hours: 10:00 AM to 6:00 PM6Allocate calls to ASPs/Payroll engineers via CRM7Follow up with ASPs for timely...