Senior Manager Customer Service

DepartmentMarketing | Content MarketingJob posted onNov 19, 2025Employment typePermanentAbout EmeritusEmeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across...

We are seeking a Senior Customer Service representative to join our team in India. The ideal candidate will have a strong background in customer service, with the ability to manage inquiries and resolve issues effectively. This role requires excellent communication skills and a passion for delivering exceptional customer experiencesResponsibilitiesManage and...

Company DescriptionM1xchange is India's leading RBI-licensed Trade Receivables Discounting System (TReDS) platform, established in 2017, connecting corporates and MSMEs with banks and NBFCs. It serves as a secure digital marketplace for selling receivables, enabling efficient bill discounting. Through this platform, MSME suppliers can raise and validate...

Lead and manage a team of customer service executives. Develop and implement customer service strategies.Experience in managing customer service teams in the jewellery industry.

The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities:Manage the problem resolution of advanced...

Role : Customer Service Manager - General TradeLocation : BangaloreBackgroundCurrently the day-to-day planning of dispatches is done by the individual CFAs manually by interacting with the TSEs and ASMs. The intent is to centralize the planning done at the CFAs by using a tool which will optimize and plan the dispatches. The intervention from the Sales team...

Role: Manager - Customer ServiceJob location: Goregaon EastPosition Overview:We are looking for a Trainer to handle training for internal and external partners.Role and Responsibilities:Train the TrainerUser will be required to conduct TTT for partner training teamsUser will be responsible for effective training cascade and the training effectiveness will be...

Role Overview:The Customer Support Manager leads Nishorama's customer experience function, ensuring all customer interactions reflect the brand's values of empathy, promptness, and quality. This role involves team supervision, SOP creation, and driving satisfaction through efficient communication and resolution systems.Key Responsibilities:Lead and mentor...

MOUKTIKA STYLE AND DESIGN PRIVATE LIMITEDFLAT NO 2004, TOWER 5, RAHEJA CLASSIQUE 5, ANDHERI WEST, MUMBAI – 400053Job Title: Senior Designer /StylistLOCATION -DELHI NCRDepartment: DESIGN  & CUSTOMER SUPPORTReports To: Creative Director / CEORole OverviewWe are seeking a highly skilled Senior Designer cum Customer Service Executive to lead the creative...

Job SummaryThe Customer Service Representative (CSR) is responsible for managing customer interactions across multiple channels (phone, email, chat, or in-person), ensuring timely resolution of queries, and delivering a positive customer experience. The role involves problem-solving, maintaining service quality standards, and supporting the company's...