Senior Manager Customer Service

DepartmentMarketing | Content MarketingJob posted onNov 19, 2025Employment typePermanentAbout EmeritusEmeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across...

DescriptionCustomer Service Manager - Support Services-Customer ServiceJob RoleEnd to End Resolution of  Requests / Complaints , escalations received from the customers , regulators and senior  Management with quality communication within the defined Turn around time.  Preparing weekly ,Fortnight and Monthly MIS  Complaint analysis to identify major...

We are seeking a Senior Customer Service representative to join our team in India. The ideal candidate will have a strong background in customer service, with the ability to manage inquiries and resolve issues effectively. This role requires excellent communication skills and a passion for delivering exceptional customer experiencesResponsibilitiesManage and...

Job Brief: As a Senior Customer Service Supervisor, you will have the opportunity to lead a team and shape the customer service experience for our valued customers. If you are a dedicated and results-oriented professional with a passion for providing exceptional service, we would love to hear from you.Responsibilities:Lead and manage a team of customer...

Company DescriptionM1xchange is India's leading RBI-licensed Trade Receivables Discounting System (TReDS) platform, established in 2017, connecting corporates and MSMEs with banks and NBFCs. It serves as a secure digital marketplace for selling receivables, enabling efficient bill discounting. Through this platform, MSME suppliers can raise and validate...

Company DescriptionInstalaxmi is the country's first and largest B2B Digital Gold company, developing Digital Gold platforms for jewelers. Our platform includes essential features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business growth. We focus on creating innovative solutions to meet our...

Company DescriptionSkupreme automates brand, warehouse, and commerce operations. Utilizing intelligent order routing, real-time catalog and inventory synchronization, and native label generation, Skupreme assists brands and warehouses in scaling efficiently while reducing costs.Role DescriptionThis is a part-time remote role for a Customer Service Manager....

Lead and manage a team of customer service executives. Develop and implement customer service strategies.Experience in managing customer service teams in the jewellery industry.

Customer Service Manager-SUPPORT SERVICES-Customer Service Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL–Grade M3 –Location-Mumbai Job Role: Monitoring and Evaluation:Regularly monitor emails and calls to evaluate performance and identify areas for improvement. Process Improvement:Implement...

About Company:We're seeking a Customer Service Assistant Manager to join one of our clients and play a crucial role in shaping the brand's online and offline presence.Location: Marine LinesIndustry: Education ConsultancyWork Days: Mon-SatJob Description:Coordination with branches for documentation and information by active follow-upsManage a team of Customer...