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Customer Support Executive
2 weeks ago
Customer Support Executive
Company: Torero Softwares Ltd (Medica Software)
Job Type: Full-time
Location: Lower Parel East, Mumbai (Work from Office)
Experience: 0 - 4 years
Job Summary:
We are looking for a friendly and responsible Customer Support Executive to help our clients use Medica Software. You will assist users with basic software, accounting, and GST-related queries and provide software training when needed.
Key Responsibilities:
- Answer customer calls and resolve software-related queries
- Provide training to clients on how to use the Medica Software
- Support clients with basic accounting and GST questions
- Use remote tools like AnyDesk or TeamViewer to assist users
- Work with the technical team when needed for advanced issues
Requirements:
- Commerce graduate preferred (Freshers welcome)
- 12th pass with experience in customer support can also apply
- Basic knowledge of accounting and GST
- Good communication and problem-solving skills
- Familiarity with remote support tools is a plus
Work Schedule:
- Monday to Saturday
- 10:00 AM to 7:00 PM
- Full-time, on-site (Lower Parel East, Mumbai)
Benefits:
- On-the-job training
- Opportunity to grow within the company
- Friendly and supportive work environment
- Learn and work with a leading ERP software company
Apply now to join our growing team at Torero Softwares Ltd and help businesses use technology more effectively
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Job Types: Full-time, Permanent
Pay: Up to ₹20,000.00 per month
Benefits:
- Commuter assistance
Work Location: In person