Customer Support Executive

1 week ago


Lower Parel Mumbai Maharashtra, India Mirraw Online Services Pvt. Ltd Full time

**Responsibilities**:

- Interacting with customers on daily basis.
- Listening to customers patiently and helping them resolve issues.
- Helping customers with their product queries.
- Misc day to day activities.
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work night shifts (For male employees only).
- Ability to work overtime as required by business -most often occurring in the weeks surrounding the festive season (EID and Diwali).

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Flexible shift

COVID-19 considerations:
Sanitisation and Regular Temperature Checkups.

Ability to commute/relocate:

- Lower Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English and Hindi (required)
- English (required)

**Speak with the employer**

+91-XXXXXXXXXX



  • Lower Parel, Mumbai, Maharashtra, India Master Marine Services Pvt Ltd Full time

    Job Title: Customer Support Executive Experience Required: 2-3 years Location: Head Office - Lower Parel, Mumbai Industry: Shipping He/She will be responsible for assisting users of the, handling customer queries, resolving issues, and ensuring a smooth customer experience. Key Responsibilities: Assist customers in registration, login, and navigation of the...


  • Lower Parel, Mumbai, Maharashtra, India Mirraw Online Services Pvt. Ltd Full time

    **We are looking for Customer Support Executives (freshers are also welcome),** **Location - Mumbai (Lower Parel / Currey Road).** **Responsibilities**: - Interacting with customers on daily basis. - Listening to customers patiently and helping them resolve issues. - Helping customers with their product queries. - Misc day to day activities. - Excellent...


  • Lower Parel, Mumbai, Maharashtra, India Torero Softwares Limited Full time

    **Job Description: Customer Support Executive at Torero Softwares** **Role Overview**: We need a friendly and patient Customer Support Executive to help our customers understand our ERP software, especially in areas like accounts and GST. **Key Responsibilities**: - Customer Training: Guide customers on using our software, focusing on accounts and GST. -...


  • Lower Parel, Mumbai, Maharashtra, India Torero Softwares Limited Full time

    **Customer Support Executive** **Company**: Torero Softwares Ltd (Medica Software) **Job Type**: Full-time **Location**: Lower Parel East, Mumbai (Work from Office) **Experience**: 0 - 4 years **Job Summary**: We are looking for a friendly and responsible **Customer Support Executive** to help our clients use **Medica Software**. You will assist users...


  • Lower Parel, Mumbai, Maharashtra, India Torero Softwares Limited Full time

    **Hiring: Customer Support Executive (ERP Software) - Mumbai** **Company**: Torero Softwares Ltd **Location**: Lower Parel East, Mumbai (10 min walking from station) **Timing**: Monday to Saturday | 10 AM - 7 PM **Experience**: Freshers to 3 years **Education**: Commerce graduates OR 12th pass with Customer Support experience **Role**: - Help...

  • Customer Support

    2 days ago


    Lower Parel, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Key Responsibilities**: - **Customer Interaction**: - Provide accurate, clear, and timely information to customers regarding products, services, and company policies. - **Problem Resolution**: - Assist customers in troubleshooting and resolving technical issues or product/service-related concerns. - Guide customers through step-by-step solutions and...


  • Lower Parel, Mumbai, Maharashtra, India OneSpider Technologies LLP Full time

    **Job Title: ERP Support Executive — Accounting and GST** **Company**:OneSpider Technologies LLP **Location**:Lower Parel, Mumbai (Onsite only) **Job Type**:Full-time | Onsite **Working Days**: Monday to Saturday **Timings**: 10:00 AM - 7:00 PM **Job Summary**: We’re hiring a **Customer Support Executive** to assist users of our **in-house ERP...


  • Lower Parel, Mumbai, Maharashtra, India DataScout International Consulting Pvt Ltd Full time

    **Designation: Customer Experience Executive (Only from E-Com / Apparel background)** Work Location: Lower Parel, Mumbai Experience: 2 - 3 years experience in Customer Support **Salary**: upto 4.5 LPA Good Communication & Team Motivation Skills **ABOUT THE ROLE**: - Consistently work with other teams to track, solve and innovate our processes and...


  • Lower Parel, Mumbai, Maharashtra, India STEMM One Cloudworks Pvt Ltd Full time

    **Job Title: Customer Support Representative** **Experience**: 1.5 - 3 years **Location**: [Insert Location or Remote] **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Deliver live product demos and walkthroughs for prospective and existing customers. - Provide technical and functional support to users, ensuring timely...


  • Lower Parel, Mumbai, Maharashtra, India kaam keeda Full time

    Position: Customer Support Representative Company: The Vibrant group India Location: Lower Parel **Responsibilities**: - Answer inquiries regarding property listings, pricing, availability, and other related information. - Assist customers with scheduling property viewings, appointments with agents, and other property-related services. - Handle...