Customer Support Associate

2 days ago


Mumbai, Maharashtra, India FITB Full time ₹ 3,00,000 - ₹ 3,50,000 per year

As a Customer Support Associate (CSA) for the International Voice and Backend Process at Pune - Kharadi location, your role will involve handling customer queries and providing support through both voice and backend channels. We are specifically seeking Graduates with excellent verbal communication skills in English to join our team. Key Responsibilities: - Respond to customer queries promptly and professionally through voice and backend channels. - Ensure customer satisfaction by providing accurate and timely solutions. - Maintain customer records and documentation efficiently. Qualifications Required: - Graduation degree in any field. - Excellent verbal communication skills in English. The company offers a salary ranging from 25,000 to 35,000 based on experience, along with company-provided cab facilities. The interview process will consist of two rounds conducted at the Kharadi, Pune location. Applicants should be below 35 years old to be eligible. This full-time position is suitable for freshers as well. Benefits include a flexible schedule, food provision, health insurance, life insurance, paid sick time, paid time off, and Provident Fund. The work schedule may include various shifts such as evening, fixed, Monday to Friday, night, rotational, and US shifts. Performance bonuses, shift allowances, and yearly bonuses may also be applicable. Fluency in English is essential for effective communication in this role. The work location is at the Pune - Kharadi office. If you are seeking a challenging yet rewarding opportunity in customer support, we look forward to receiving your application.,



  • Mumbai, Maharashtra, India beBeeClient Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Support AssociateOur team is seeking an experienced Customer Support Associate to provide top-notch service to our clients. The ideal candidate will be highly knowledgeable about our products and services, able to handle a high volume of customer inquiries via phone, email, and online chat.Key Responsibilities:Respond to client inquiries in a timely...


  • Mumbai, Maharashtra, India Organo Mart Full time ₹ 2,40,000 - ₹ 28,00,000 per year

    Experience - Fresher to 1 yearsalary -2.4lpaRole DescriptionThis is a full-time, on-site role located in Mumbai for a Customer Support Associate. The Customer Support Associate will handle day-to-day customer interactions, resolve queries, ensure customer satisfaction, and support sales through exemplary customer service. The role also involves assisting in...


  • Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 6,00,000

    Job Title: Global Customer Support AssociateJob Description:As a Global Customer Support Associate, you will play a vital role in resolving customer complaints and queries efficiently.Key Responsibilities include:Providing functional, technical or administrative support to resolve customer problems and queries.Collaborating with cross-functional teams to...


  • Mumbai, Maharashtra, India upGrad Full time ₹ 84,000 - ₹ 1,26,000 per year

    Designation- Customer / Student Support AssociateBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 4.5 LPAShift Details- Mon - Fri (Work From Office) & Sat (Work From Home)About the RoleWe are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from...


  • Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,16,000 - ₹ 3,60,000 per year

    Job descriptionMega Drive at Sutherland global ServiceMega drive - Hiring for International Voice Process Customer Support. We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Voice Process. This role involves handling customer interactions through voice and non-voice channels,...


  • Mumbai, Maharashtra, India upGrad Full time

    Designation- Associate- Customer Support BU- Working Professional Location- Mumbai (Andheri-Marol) Salary- 4.5LPA Shift Details- Mon- Fri | 10:30 AM- 7:30 PM | Work From Office About the Role We are looking for an Associate- Customer Support to help manage and smoothly run our programs. The role involves working closely with internal teams, learners,...


  • Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 50,00,000

    Customer Service Associate Job SummaryWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Associate.Main Responsibilities:Deliver exceptional customer service via phone, email, or chat channelsRespond to inbound calls for US healthcare clients in a timely and professional mannerWork in rotational shifts...


  • Mumbai, Maharashtra, India NISHORAMA Full time ₹ 88,800 - ₹ 12,00,000 per year

    Nishorama began in Jaipur with a passion for creating hand-printed cloth and has grown into a trusted name for quality garments. From humble beginnings in door-to-door sales to a wholesale office in Mumbai, our journey celebrates Indian culture through slow-fashion, handmade clothing crafted with cotton, linen, and Chikankari. We blend traditional artistry...


  • Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 3,50,000 - ₹ 5,50,000

    Job Title: Customer Service AssociateThe primary role is to create and manage online postings, handle customer inquiries, conduct research to support pricing and product accuracy, and enhance existing postings for customer engagement.Main responsibilities include responding to customer inquiries via various platforms, clarifying questions and providing...


  • Mumbai, Maharashtra, India OZiva Full time

    About OZivaOZiva is India's leading clean, plant-based nutrition and wellness brand. We are on a mission to empower every individual to be a better version of themselves by providing holistic wellness solutions rooted in science, nature, and innovation. Backed by science and guided by purpose, we offer a range of products that promote better health, fitness,...