Customer Support Associate
16 hours ago
Customer Support Associate (Chat + Voice)
Tech Mahindra is looking for passionate and energetic Customer Support Associate for a Blended Process (Chat + Voice).
Location: Reliance Corporate Park, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701
This is a Hybrid Role, not Work From Home. Candidates need to visit the office once or twice a week as required.
Job Role:
• Handle customer queries and provide solutions via chat and voice process.
• Ensure excellent customer experience through prompt and professional communication.
• Coordinate with internal teams to resolve customer concerns efficiently.
Eligibility Criteria:
• Candidates must live near Ghansoli or nearby locations (e.g., Kopar Khairane, Rabale, Airoli, Vashi, etc.)
• Fresher and Experienced candidates both can apply.
• Must have own laptop (Windows 10) with a good Wi-Fi connection and power backup at home.
Preferred language: Hindi, English and marathi.
Work Details:
• Work Mode: Hybrid (NOT Work From Home)
• Working Days: 5 Days Working
• Week Offs: 2 Rotational Week Offs
• Office Visits: 1–2 times a week as per business requirement
Immediate Joiners Preferred
Salary Package:
• Fresher: ₹20,000 In-hand | ₹2,80,000 CTC per annum
• Experienced: ₹24,000 In-hand | ₹3,20,000 CTC per annum
Interested candidates can drop their CV by mentioning hybrid role (mumbai) in subject line.
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