Customer Support Associate(Mumbai)

13 hours ago


Mumbai, Maharashtra, India Organo Mart Full time ₹ 2,40,000 - ₹ 28,00,000 per year

Experience - Fresher to 1 year

salary -2.4lpa

Role Description

This is a full-time, on-site role located in Mumbai for a Customer Support Associate. The Customer Support Associate will handle day-to-day customer interactions, resolve queries, ensure customer satisfaction, and support sales through exemplary customer service. The role also involves assisting in customer training related to product usage and features.

Qualifications

  • Customer Support, Customer Experience, and Customer Service skills
  • Sales skills to assist with customer purchases and product inquiries
  • Training skills to educate customers on product features and usage
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Previous experience in a customer support role is an advantage
  • High school diploma or equivalent; Bachelor's degree preferred


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