Customer Support Associate(Mumbai)
2 days ago
Experience - Fresher to 1 year
salary -2.4lpa
Role Description
This is a full-time, on-site role located in Mumbai for a Customer Support Associate. The Customer Support Associate will handle day-to-day customer interactions, resolve queries, ensure customer satisfaction, and support sales through exemplary customer service. The role also involves assisting in customer training related to product usage and features.
Qualifications
- Customer Support, Customer Experience, and Customer Service skills
- Sales skills to assist with customer purchases and product inquiries
- Training skills to educate customers on product features and usage
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Previous experience in a customer support role is an advantage
- High school diploma or equivalent; Bachelor's degree preferred
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