Customer Support Associate

3 days ago


Mumbai, Maharashtra, India NISHORAMA Full time ₹ 88,800 - ₹ 12,00,000 per year

Nishorama began in Jaipur with a passion for creating hand-printed cloth and has grown into a trusted name for quality garments. From humble beginnings in door-to-door sales to a wholesale office in Mumbai, our journey celebrates Indian culture through slow-fashion, handmade clothing crafted with cotton, linen, and Chikankari. We blend traditional artistry with modern comfort and quality.

Role Description

As a Customer Service Executive, you'll be the first point of contact for our customers. Your responsibilities include:

Handling customer inquiries via phone and in-person

Providing support and resolving concerns

Ensuring customer satisfaction and smooth experiences

Maintaining high service standards

Qualifications

Strong communication & interpersonal skills

Customer service, support, and phone etiquette experience

Ability to work both independently and in a team

Retail/Fashion industry experience is a plus

Job Type: Full-time

Pay: ₹10, ₹25,553.56 per month

Benefits:

  • Paid sick time
  • Paid time off

Location:

  • Mumbai, Maharashtra (Preferred)

Work Location: In person



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