Customer Support Specialist
1 week ago
Job Title: Customer Support Associate – International Voice Process
Location: Malad, Mumbai
Experience:
Graduate
HSC + Minimum 1 Year of Experience (International Voice / Domestic Voice)
Key Responsibilities
Handle international voice process calls with professionalism.
Provide excellent customer support while ensuring high-quality communication.
Resolve customer queries efficiently and maintain customer satisfaction.
Work in night shifts as per business requirements.
Ensure adherence to process compliance and quality standards.
Job Requirements
Excellent communication skills (spoken & written).
Minimum 1 year experience in International Voice OR Domestic Voice process (preferred).
Ability to work in 24*7 shifts (5 days working with 2 rotational offs).
Immediate joiners preferred.
Compensation & Benefits
Salary: Flat ₹34,000 in-hand per month.
Shift: Night shift (rotational offs).
Interview Process: Single round of interview.
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