Customer Success Specialist

12 hours ago


Mumbai, Maharashtra, India 80d655c7-190d-4b1a-bbae-bafe2d63475c Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Title: Customer Success Specialist

Experience Required: 3-8 Years

Job location: Mumbai / Bengaluru / Delhi

We are looking for a Customer Success Specialist to work with our awesome team.

Job Responsibilities:

  • Showcase our solution capabilities to potential customers, help set up sandboxes, configure solutions and make customization as per requirement.
  • Manage the onboarding process for each new customer.
  • Assist the sales team in driving and managing renewals.
  • Serve as a key communication point for issues assigned and work to resolve complex issues while providing system knowledge and expertise.
  • Maintain the records of conversations with clients.
  • Manage the documentation for all clients, make required changes when necessary.
  • Effectively manage and prioritize customer queries.
  • Keep in touch with clients regularly to get feedback and updates.
  • Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
  • Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.

What you should have:

  • 3-8 years of experience in customer success support role
  • Experience with Fintech/tech/BA background is preferred.
  • Hands on experience with handling the documentation
  • Excellent verbal and written communication skills
  • Understanding of Technology like Java, API, Database, Postman etc. is a must.
  • Knowledge in SaaS products will be an advantage.


  • Mumbai, Maharashtra, India TEBillion Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionTEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps offers business automation and Customer Relationship Management (CRM) software to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data ensures reliable, clean data for...


  • Mumbai, Maharashtra, India VisionaryHire Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Customer Success Specialist– US Healthcare (Night Shift)Job Type: Full-time | Freshers and Experience both are WelcomeLocation: Airoli , Navi MumbaiJob SummaryWe are hiring Customer Success Specialist to handle calls, solve customer issues, and give great service. If you speak English well and want to start your career, apply nowWhat You'll DoTake incoming...


  • Mumbai, Maharashtra, India Talent Corner Hr Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We're hiring a Customer Success Specialist in New Delhi to manage client relationships, deliver impactful B2B marketing campaigns, and drive growth. Full training, career development, and the chance to work with global tech leaders Required Candidate profileHandle client queries & solutionsManage campaigns & reportsUpsell & grow accountsCollaborate with...


  • Mumbai, Maharashtra, India PeopleGrove Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Product Success Specialist (Remote)Location:Mumbai Metropolitan RegionDepartment:Customer SuccessEmployment Type:Full Time (Remote)OverviewPeopleGrove is a trusted SaaS partner for colleges and universities across the United States. Our integrated suite of platforms including CORE ELMS, CompMS, MyCred, and Readiness, among other industry-leading solutions...


  • Mumbai, Maharashtra, India PeopleGrove Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Product Success Specialist (Remote)Mumbai Metropolitan RegionCustomer Success /Full Time (Remote) /RemoteOverviewPeopleGrove is a trusted SaaS partner for colleges and universities across the United States. Our integrated suite of platforms including CORE ELMS, CompMS, MyCred, and Readiness, among other industry-leading solutions which empowers institutions...


  • Mumbai, Maharashtra, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...


  • Mumbai, Maharashtra, India iRage Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Role SummaryAs aCustomer Success Associate, you'll play a crucial role in delivering world-class service to our clients. You will act as the first line of engagement post-sales, ensuring smooth onboarding, building trusted relationships, and enabling clients to maximize value from our platforms and services. This is a client-facing role that blends financial...

  • Customer Success

    19 hours ago


    Mumbai, Maharashtra, India Bandhoo Solutions and Services Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Success & Account ManagerLocation: Mumbai (Local candidates preferred — Marathi-speaking)Company: Bandhoo Solutions and Services Pvt. Ltd.Employment Type: Full-Time, PermanentAnnual CTC: Up to ₹6,00,000Vacancies: 1About the RoleWe are looking for a proactive and customer-oriented Customer Success & Account Manager to manage client...


  • Mumbai, Maharashtra, India Word Works AI Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About UsWord Works AI is a leading provider of AI Voice Solutions that help businesses automate customer interactions through natural, human-like conversations. We work with organizations in the banking and financial services sector to enhance lead conversion, collections, and customer engagement through intelligent Voice AI Agents.Role OverviewWe are...


  • Mumbai, Maharashtra, India PeopleGrove Full time US$ 80,000 - US$ 1,20,000 per year

    Overview PeopleGrove is a trusted SaaS partner for colleges and universities across the United States. Our integrated suite of platforms including CORE ELMS, CompMS, MyCred, and Readiness, among other industry-leading solutions which empowers institutions to streamline experiential learning, outcomes assessment, compliance, and student & Alumni lifecycle...