Business Development Executive

Business Development Executive – Job Description Position Title: Business Development Executive Location: Santacruz East, Mumbai Reporting To: Head of Sales / Director Employment Type: Full-Time Role Overview: The Business Development Executive will be responsible for identifying new business opportunities, managing existing customer relationships, and expanding the company's reach in target industries such as Pharmaceuticals, Agro-Chemicals, Paints, and more. This role involves lead generation, sales conversions, account management, and coordination with internal teams to ensure seamless order fulfillment and customer satisfaction. Key Responsibilities: 1. Market Research & Lead Generation  Research and identify new customers based on product applications in various industries.  Conduct in-depth market analysis to identify new product opportunities within existing and potential customer accounts.  Develop a pipeline of opportunities through cold calling, emails, and networking.  Identify potential suppliers for new products requested by existing customers. 2. Sales & Business Development  Provide support to clients by understanding their product requirements and providing quotations.  Conduct client meetings, product presentations, and demonstrations.  Convert leads into customers through regular follow-ups and negotiations.  Maintain fruitful relationships with customers and forge new client partnerships.  Handle customer complaints and engage in negotiations to close deals successfully. 3. Account Management & Customer Retention  Take care of existing account management, ensuring regular inquiries for products and follow-ups for orders.  Track and coordinate all activities occurring for each account, including dispatch of orders and payment receivables.  Retain and maintain excellent client relationships, ensuring high customer satisfaction.  Track customer orders, deliveries, and payment cycles while coordinating with internal teams. 4. Sales Reporting & CRM Management  Prepare regular client sales reports and maintain a detailed database of customer information.  Maintain and update the sales pipeline in Excel and CRM tools.  Provide weekly sales updates and forecasts to the management team.  Track sales performance, outstanding payments, and future business opportunities. 5. Coordination with Internal Teams  Work closely with logistics, inventory, and finance teams to ensure smooth order fulfillment.  Ensure timely communication with customers regarding stock availability and incoming consignments.  Coordinate with the management and clients to identify business development opportunities.  Develop and retain team members reporting to you for each project. Key Skills & Requirements:  Bachelor's degree in Business, Sales, Marketing, or a relevant field.  1-5 years of experience in business development or sales (preferably in B2B industries such as Chemicals, Pharma, or Manufacturing).  Strong market research skills to find new customers and new products.  Excellent customer relationship management abilities.  Strong prospecting, networking, and negotiation skills.  Ability to create and maintain strong client relationships.  Strong verbal and written communication skills (English proficiency is a must).  Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.  Self-motivated and goal-oriented with the ability to work independently.  Willingness to travel locally for client meetings.

Job Type: Full-time

Pay: ₹15, ₹40,000.00 per month

Benefits:

• Health insurance

Language:

• Hindi (Preferred)

Work Location: In person