B2C Sales Manager

2 weeks ago


Gurgaon, Haryana, India Shipbolt Industries Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Manage and respond to customer inquiries through calls, chat, and email.

Guide customers in selecting products and completing their purchases.

Ensure a seamless order process including tracking, delivery updates, and issue resolution.

Maintain strong product knowledge to address customer queries effectively.

Upsell and cross-sell products to maximize revenue.

Collaborate with the operations and logistics team to resolve order-related concerns.

Collect customer feedback and share insights with the marketing and product teams.

Achieve individual and team sales/retention targets.


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