Sales & Operations Executive (B2B & B2C)

1 hour ago

Gurgaon, Haryana, India Anveshan Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title :

Sales & Operations Executive (B2B & B2C)

Job Location :

Gurugram, Sector 32 ,

Position Overview

We are seeking a detail-oriented and proactive professional to manage end-to-end B2B and B2C operations. The role will focus on ensuring smooth order processing, timely dispatches, effective coordination with vendors, channel partners, and courier partners.

Key Responsibilities:

  • Order Management
  • Monitor and manage daily order punching in ERP/portal for both B2B and B2C customers.
  • Ensure accuracy in order entry, documentation, and invoicing.
  • Dispatch & Logistics Coordination
  • Plan and oversee the daily dispatch of customer orders as per TAT (turnaround time).
  • Coordinate with the warehouse team to ensure correct picking, packing, and dispatch.
  • Align deliveries according to scheduled appointments and channel partner requirements.
  • Vendor & Channel Coordination
  • Book delivery appointments on vendor portals or coordinate via email with channel partners.
  • Ensure smooth communication and adherence to SLAs with marketplaces, distributors, and other B2B channels.

Desired Skills & Qualifications:

  • 2–5 years of experience in E-commerce operations, logistics, or supply chain management.
  • Strong knowledge of B2B/B2C operations, courier processes, and vendor portals.
  • Proficiency in MS Excel, ERP systems
  • Problem-solving ability with a focus on efficiency and customer satisfaction.

Key Competencies:

  • Attention to detail and accuracy.
  • Ability to work under pressure and meet deadlines.
  • Strong organizational and multitasking skills.
  • Collaborative team player with accountability.

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