Associate Director Inside Sales
1 day ago
The Associate Director – Inside Sales is a strategic leadership role responsible for driving sales performance across their entire team while ensuring operational efficiency, process adherence, and team development. This role requires a seasoned leader with a keen focus on sales strategy, team management, and revenue growth.
Key Responsibilities:
-Team Leadership & Development:
- Conduct regular performance reviews, coaching, and development sessions with Sales Managers to ensure continuous improvement in sales processes and strategies.
- Mentor and develop high-potential team members, ensuring a strong leadership pipeline within the sales division.
-Sales Strategy & Execution:
- Collaborate with the leadership team to design and execute sales strategies that align with the company's growth objectives.
- Drive revenue and admissions targets by creating a high-performance culture that fosters collaboration and excellence.
- Monitor key performance indicators (KPIs) for Sales Managers and their teams, ensuring monthly and quarterly targets are met or exceeded.
-Operations & Process Management:
- Implement sales processes, guidelines, and best practices to ensure operational efficiency and consistency across teams.
- Regularly review and optimize workflows, reporting tools, and sales technologies to improve the team's productivity and performance.
- Ensure accurate tracking and reporting of sales performance through the CRM system, ensuring all teams follow protocol.
-Collaboration & Cross-Functional Interaction:
- Work closely with the marketing, product, and customer success teams to create a seamless experience from lead generation to customer conversion and post-sales onboarding.
- Provide feedback to the product and marketing teams to drive course improvement and the development of new offerings based on customer insights.
- Participate in leadership meetings to share team performance updates, discuss challenges, and propose solutions.
-Data-Driven Decision Making:
- Analyze sales performance data and provide actionable insights to senior management.
- Use data to forecast sales performance, identify areas for growth, and develop strategies to improve conversion rates.
Ideal Candidate Profile:
- Education:
Bachelor's degree in Business, Marketing, or a related field. MBA is preferred. - Experience:
Minimum of 10-12 years of experience in sales, with at least 5 years in a leadership role managing teams in a fast-paced, target-driven environment, preferably in EdTech or E-learning.
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