Housekeeping - Team Leader
15 hours ago
We are looking for a skilled Housekeeping Team Leader with 8 to 15 years of experience to join our team at Mango Hill, responsible for overseeing the daily operations of our housekeeping department. The ideal candidate will have a strong background in hospitality and excellent leadership skills.
Roles and Responsibility
- Supervise and coordinate the activities of the housekeeping team to ensure high standards of cleanliness and customer satisfaction.
- Develop and implement effective cleaning schedules and procedures to maintain a clean and safe environment.
- Train and mentor new employees on cleaning techniques, safety protocols, and guest interaction.
- Conduct regular inspections to ensure compliance with company standards and identify areas for improvement.
- Collaborate with other departments, such as front office and maintenance, to ensure seamless service delivery.
- Analyze customer feedback and implement changes to improve overall guest experience.
Job Requirements
- Proven experience in housekeeping management within the hospitality industry.
- Strong knowledge of cleaning procedures, safety protocols, and guest handling techniques.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Familiarity with hotel management systems and software applications.
- Strong attention to detail and ability to maintain high standards of quality and service.
*Note - Job has been sourced from social media platforms/other public websites.
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