Inside Sales Manager
1 week ago
Key Responsibilities
- Manage inbound and outbound communication with prospective and existing clients to support lead qualification, engagement, and relationship nurturing
- Prepare and maintain accurate sales documentation including proposals, quotations, BOQs, MAFs, compliance forms, and related OEM documents
- Coordinate closely with Account Managers, OEMs, and distributors to gather pricing, commercial inputs, support letters, and product clarifications
- Track and follow up on all ongoing opportunities, RFPs, renewals, and client requests to ensure timely submissions and responses
- Schedule and support client meetings, product demonstrations, and PoC activities by coordinating with pre-sales and technical teams
- Maintain detailed records of client interactions and deal progress through CRM tools and trackers, ensuring clean reporting and pipeline visibility
Skills & Qualifications
- 13 years of experience in inside sales, sales development, or pre-sales support, preferably within the IT/software licensing industry
- Excellent written and verbal communication skills, with a professional approach to client interaction and follow-ups
- Hands-on proficiency with MS Excel, PowerPoint, Word; experience with CRM tools like Freshsales or Salesforce is an added advantage
- Ability to handle inbound and outbound client engagements, manage objections, and maintain structured sales communication
- Well-organized, attention to detail-oriented, and capable of managing multiple priorities, documentation, and timelines in a fast-paced environment
- Understanding of IT solutions, software licensing (e.g., Microsoft, Atlassian), and coordination with OEMs/distributor
- Prior experience working with system integrators will be an advantage.Role & responsibilities
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