Marketing Ops

3 days ago


Najafgarh, Delhi, India Asia Pacific Institute Of Management Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Company DescriptionEstablished in the year 1996, Asia Pacific Institute Of Management is ranked 9th amongst all B-schools in Delhi-NCR and 14th amongst all B-schools in North India as per the latest Business Today - MDRA Business Today Survey 2021.Role OverviewThe Marketing Ops & Analytics Manager will be the engine room of AIM's admissions funnel. You'll ensure that every lead generated is captured, scored, nurtured, and tracked properly, while also running conversion optimisation experiments to boost ROI.This is a data + operations-heavy role, working closely with the Performance Marketing Lead, Performance Marketing Manager, and admissions counsellors.Key Responsibilities1. CRM & Automation (LeadSquared)Build and maintain  lead scoring models  to prioritise hot leads for counsellors.Design and execute  automation workflows  (auto-SMS, drip campaigns, counsellor reminders).Monitor counsellor follow-up compliance to ensure no enquiry goes cold.Ensure smooth  data sync between campaigns, CRM, and admissions team .2. Analytics & TrackingOwn  GA4, GTM, and Meta Pixel  implementation for end-to-end tracking.Regularly audit campaign attribution to ensure  no double-counting or data gaps .Create  real-time dashboards  for management and counsellors.Provide insights into lead sources, conversion bottlenecks, and ROI drivers.3. Conversion Rate Optimisation (CRO)Analyse landing page performance (bounce rates, form drop-offs).Run  A/B tests  on forms, CTAs, and scholarship landing pages.Use tools like Hotjar or VWO to map student behaviour.Recommend UX/UI improvements for higher conversion.4. Integration & InnovationManage  AI Sensy WhatsApp chatbot  integration with CRM.Explore and integrate new marketing tools to improve funnel efficiency.Work cross-functionally with IT when deep tech integrations are needed.KPIs & Success MetricsLead Leakage:  0% (all leads tracked and assigned).Data Accuracy:  


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