Client Management Manager

7 days ago

Nagpur, Maharashtra, India SHUL Ventures Pvt Ltd Full time ₹ 6,00,000 per year

Job Title: Solution Implementation Manager

Location: Nagpur

Employment Type: Full-Time

Salary: From ₹5,00,000 per annum

About the Role:

The Solution Implementation Manager is responsible for translating business requirements into effective, scalable, and sustainable solutions. This role bridges the gap between the Delivery Unit and clients, ensuring that proposed solutions are designed, implemented, and optimized to meet the client's strategic goals. The position involves end-to-end management—from conceptualization and design to implementation, training, and continuous improvement.

Key Responsibilities

  • Requirements Gathering & Documentation:

Collaborate with stakeholders to identify, analyze, and document business requirements clearly and comprehensively.

  • Solution Design & Development:

Architect and design practical, cost-effective solutions that address business challenges while aligning with technical feasibility and organizational goals.

  • Planning & Execution:

Develop and manage detailed implementation roadmaps, defining project timelines, milestones, and deliverables to ensure seamless execution.

  • Stakeholder Management:

Serve as the primary liaison between clients, internal teams, and vendors—ensuring effective communication, expectation management, and alignment throughout the project lifecycle.

  • Project Management:

Oversee project scope, resources, and budget to deliver high-quality implementations within agreed timelines and cost parameters.

  • Training & Support:

Conduct user training sessions, prepare comprehensive documentation, and provide post-implementation support to drive successful adoption.

  • Problem Solving & Issue Resolution:

Identify risks and resolve implementation challenges proactively to ensure smooth project delivery.

  • Performance Monitoring:

Continuously assess the performance of implemented solutions and recommend optimizations to enhance efficiency and effectiveness.

  • Documentation & Reporting:

Maintain detailed implementation records and provide regular progress reports to management and stakeholders.

  • Quality Assurance:

Ensure all solutions meet quality, compliance, and functional standards prior to deployment.

Required Skills & Qualifications

  • Bachelor's degree in Engineering, Information Technology, Business Management, or related field.
  • 3–7 years of experience in solution implementation, project management, or delivery management.
  • Strong understanding of systems design, implementation methodologies, and business process mapping.
  • Proven ability to manage cross-functional teams and complex client requirements.
  • Excellent communication, documentation, and presentation skills.
  • Strong analytical, organizational, and problem-solving capabilities.

Why Join Us

  • Opportunity to work on diverse, high-impact projects.
  • Collaborative work environment that values innovation and efficiency.
  • Competitive compensation and growth opportunities.

Job Type: Full-time

Work Location: In person

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