Sales Coordinator
2 days ago
About the Role
We are looking for a detail-oriented and energetic Sales Coordinator to support our membership sales team across multiple gym centers. This is a support role (not direct sales) that ensures campaigns, lead flows, MIS reporting, and sales processes run smoothly and efficiently. You will play a key role in motivating the sales team, maintaining accurate data, and supporting corporate sales activations.
Key Responsibilities
Campaigns & Marketing Support
- Execute SMS, WhatsApp, and referral campaigns.
- Track campaign leads and report conversions.
- Maintain a central repository of offers/promotions.
- Standardize and manage reporting templates.
- Ensure daily discipline: all calls logged, MIS updated, leaderboards live.
Lead Flow & Sales Process Support
- Ensure fair lead flow at centers and proper implementation of lead policies.
- Monitor and manage lead sources to ensure smooth functioning.
- Update and maintain daily leaderboards (individual & center level).
- Support gamified competitions/contests for the sales team.
- Share daily sales performance updates across internal channels.
- Strengthen and smoothen sales processes.
Reporting & Analytics
- Maintain Sales MIS (daily, weekly, monthly).
- Prepare weekly review decks with center-wise performance and trends.
- Track funnel KPIs (leads, conversion, referrals, renewals).
- Provide accurate data for incentive calculations and payouts.
People & Coordination
- Provide motivation and energy to frontline sales teams through contests/leaderboards.
- Coordinate with HR for rewards & recognition.
- Work closely with the Cluster Sales Manager and sales executives (indirect support role, no direct team management).
Corporate Sales Support
- Support corporate outreach efforts (events, activations, tie-ups).
- Reach out to HR & procurement teams of corporates to set up meetings for the Cluster Sales Manager.
- Coordinate logistics for corporate events (kiosks, manpower, timely execution).
Required Skills & Qualifications
- Strong proficiency in Excel/Google Sheets (pivot tables, VLOOKUP, charts, formulas).
- CRM knowledge (Yoactiv, Partner Portal, or similar tools) for lead allocation & tracking.
- Strong presentation skills (PowerPoint/Google Slides).
- Hands-on experience with campaign tools (SMS, WhatsApp, email).
- Basic data analysis skills to spot funnel issues and underperforming centers.
- Excellent communication skills and high attention to detail.
- Strong organizational ability able to juggle multiple tasks smoothly.
- Proactive and energetic mindset – keeps the sales team motivated and flags risks early.
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