Sales Coordinator
2 weeks ago
Roles and Responsibilities
- Manage sales orders from receipt to execution, ensuring timely processing and coordination with vendors.
- Coordinate dispatch planning, scheduling, and logistics to meet customer delivery requirements.
- Utilize ERP systems to track sales orders, manage inventory levels, and analyze performance metrics.
- Provide exceptional customer support through phone calls, emails, or chats to resolve queries and concerns.
- Ensure accurate payment follow-ups and maintain a high level of professionalism in all interactions with customers.
Desired Candidate Profile
- 2-6 years of experience in Sales Coordination or related field.
- Strong understanding of Order Management, Dispatch Planning, Customer Support, Payment Follow-up processes.
- Proficiency in using ERP systems for managing sales orders and tracking inventory levels.
Excellent communication skills for effective interaction with customers via phone calls/emails/chats.
Regional Language Proficiency (Malayalam/Kannada)
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