Sales Coordinator
8 hours ago
Job Description Sales Coordinator
Key Responsibilities:
Sales Team Support
- Assist the sales team in preparing proposals, quotations, and presentations.
- Managing existing clients, and he should be able to pitch ancillary products like boom barrier, access control and IoT devices to the existing clients. (80% onboarding and 20% Sales)
- Coordinate with the sales team to ensure timely follow-ups with clients for successful onboarding
- Following up on the pending items from the sales team to ensure timely updation of the handover responses.
- Helping the sales team to get the maximum incentive achievement.
Operations Coordination
- Liaise with the operations team to align on onboarding, delivery timelines, and service requirements.
- Ensure smooth handover of confirmed clients from sales to operations. (HO Monitoring)
- Track the progress of sites and escalate any bottlenecks for quick resolution.
- Maintain records of product availability, stock updates, or service readiness for the sales team's use.
Client Interaction
- Act as a point of contact for clients regarding progress, updates, or basic queries.
- Ensure client feedback is captured and shared with sales and operations for continuous improvement.
- Assist in scheduling client meetings, calls, and training for smooth onboarding
- Getting Feedback from the onboarded client for the experience and making testimonials for the same
Key Skills & Competencies:
- Strong communication and interpersonal skills.
- Excellent organisational and multitasking abilities.
- Proficiency in MS Office (Excel, PowerPoint, Word) and CRM tools.
- Problem-solving mindset with attention to detail.
- Ability to collaborate and build rapport across departments.
- Customer service orientation.
Qualifications:
- Master's/Bachelor's degree in Business Administration, Marketing, or related field.
- Fresher- 2 years of experience in sales coordination, client servicing, or operations support.
- Experience in working with cross-functional teams is preferred.
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