Developer Technical Support

3 days ago


Mumbai, Maharashtra, India TrueBlue Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year


We're Hiring | Developer Support Analyst (L3 Application Support)


Location:
Powai, Mumbai


Experience:
6+ Years

We are looking for an experienced
Developer Support Analyst (L3 Application Support)
to join our team in Mumbai. The ideal candidate will be responsible for handling
L2/L3 support tickets
, troubleshooting, and ensuring smooth application performance while working closely with cross-functional teams.


Key Responsibilities:

  • Manage and resolve L2/L3 application support tickets within defined SLAs.
  • Perform root cause analysis, bug fixes, and provide permanent solutions.
  • Support
    software deployment, QA testing
    , and release management.
  • Collaborate with developers, testers, and stakeholders in an
    Agile environment
    .
  • Monitor system performance and suggest improvements.


Technical Skills Required:

  • Strong expertise in
    .NET & C# programming
    .
  • Hands-on experience with
    SQL queries
    and database troubleshooting.
  • Familiarity with
    Microsoft Azure services
    and cloud deployments.
  • Knowledge of
    SLA management
    and incident handling.

If you are passionate about solving problems, driving improvements, and ensuring seamless application support, we'd love to hear from you

Apply now or share your profile at

Hiring #L3Support #ApplicationSupport #DotNet #CSharp #Azure #SQL #MumbaiJobs #TechCareers

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