Developer Technical Support
3 days ago
We're Hiring | Developer Support Analyst (L3 Application Support)
Location:
Powai, Mumbai
Experience:
6+ Years
We are looking for an experienced
Developer Support Analyst (L3 Application Support)
to join our team in Mumbai. The ideal candidate will be responsible for handling
L2/L3 support tickets
, troubleshooting, and ensuring smooth application performance while working closely with cross-functional teams.
Key Responsibilities:
- Manage and resolve L2/L3 application support tickets within defined SLAs.
- Perform root cause analysis, bug fixes, and provide permanent solutions.
- Support
software deployment, QA testing
, and release management. - Collaborate with developers, testers, and stakeholders in an
Agile environment
. - Monitor system performance and suggest improvements.
Technical Skills Required:
- Strong expertise in
.NET & C# programming
. - Hands-on experience with
SQL queries
and database troubleshooting. - Familiarity with
Microsoft Azure services
and cloud deployments. - Knowledge of
SLA management
and incident handling.
If you are passionate about solving problems, driving improvements, and ensuring seamless application support, we'd love to hear from you
Apply now or share your profile at
Hiring #L3Support #ApplicationSupport #DotNet #CSharp #Azure #SQL #MumbaiJobs #TechCareers-
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