Technical Support Executive

1 day ago

Mumbai, Maharashtra, India SSterling Workforce Enterprises Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Title: Technical Support Executive / Engineer (Fresher)

Location: Mahim West, Mumbai

Experience Required: 0–1 Year (Freshers are welcome)

Client Visits: Occasionally

We are looking for a passionate and enthusiastic Technical Support Engineer (Fresher) to join our support team. The candidate will assist customers in resolving technical issues, provide product guidance, and ensure smooth functioning of IT/software solutions.

This role is ideal for individuals with strong problem-solving skills, a customer-first attitude, and a keen interest in technology.

Key Responsibilities

  • Provide first-level technical support via phone, email, chat, or remote sessions.
  • Install, configure, and troubleshoot issues related to document management software applications.
  • Log, track, and manage customer issues using ticketing systems.
  • Collaborate with senior engineers and development teams to resolve complex technical problems.
  • Assist in installation, configuration, and maintenance of applications or systems.
  • Prepare and update technical documentation, FAQs, and support knowledge base.
  • Ensure timely follow-up and communication with customers regarding issue status and resolutions.
  • Escalate unresolved issues to OEMs with proper documentation.

Required Skills & Qualifications

  • B.Sc. in Computer Science, IT, Electronics, or a related field.
  • Basic understanding of Windows operating systems, databases (SQL/MySQL), and networking concepts.
  • Knowledge of software installation, configuration, and troubleshooting.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a team.
  • Willingness to learn and adapt to new technologies.

Preferred Skills (Good to Have)

  • Familiarity with cloud platforms like Office 365.
  • Understanding of ticketing systems.
  • Basic knowledge of scripting (Python).
  • Internship or project experience in IT support or software implementation.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

  • Technical Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Testpress Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We're hiring: Technical Support Executiveat TestpressLocation: MumbaiAt Testpress, we're redefining how students learn with our Learning Management & Online Assessment platform. We're looking for aTechnical Support Executiveto manage client relationships, resolve issues, and ensure customer satisfaction.Requirements:Need at least 2 plus years of Experience...

  • Technical Support Executive

    1 week ago

    Mumbai, Maharashtra, India Testpress Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job descriptionWe are looking for a Technical Support Executive to build and maintain long-term relationships with customers. The ideal candidate should be an excellent communicator, capable of understanding customer needs and providing effective solutions to ensure satisfaction. If you have a background in customer service and technical support, we would be...

  • Technical Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Softcell Technologies Global Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 3,12,000 per year

    Designation- Technical Support ExecutiveLocation- MumbaiShift- 24*7Salary KExperience: 2+ YearEducation: Preferably BE in IT/Computers, B.Sc ITLocation: MumbaiKindly share the CV as per the below requirement.Job description-Providing technical support to customer via remote, telephone or emailProviding L1 support to the customerL1 support includes...

  • Hiring For Technical Support Executive

    1 week ago

    Mumbai, Maharashtra, India Varda Hr Full time ₹ 3,36,000 - ₹ 4,32,000 per year

    Technical Support Executive (Voice Process)Location : ThaneSalary :28k to 36k In handProviding Technical Assistance to customers in USA and Canada To fix a slot of Interview Call Sana @ OrSnehal

  • Technical Support Representative

    2 weeks ago

    Mumbai, Maharashtra, India Testpress Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We're hiring:Technical Support Representative(Voice) at TestpressLocation: MumbaiNote: IT Support, Application & System Engineers are not eligibleAt Testpress, we're redefining how students learn with our Learning Management & Online Assessment platform. We're looking for a Technical Support Executive to manage client relationships, resolve issues, and...

  • Technical Support Executive

    7 days ago

    Mumbai, Maharashtra, India Grace Services Full time ₹ 2,40,000 - ₹ 3,36,000 per year

    WE ARE HIRING @ GRACE STAFFING SERVICESProcess: HP – North America (Customer Service & Technical Troubleshooting | Voice Process)Location: Thane, MumbaiJob Type: Full-Time | Work from OfficeShift: US Rotational ShiftsTransport: Centralized Pick-up from Thane Station & Home Drop (Night Shifts Only)About the RoleGrace Staffing Services is hiring for the HP...

  • Customer Technical Support Executive-Rotational Shift

    2 weeks ago

    Mumbai, Maharashtra, India ALOGIC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Technical Support Executive, based in Mumbai. The Customer Technical Support Executive will be responsible for providing technical support, troubleshooting issues, responding to customer queries, and ensuring customer satisfaction. The role involves working in rotational shifts to provide...

  • Technical Support Executive

    3 days ago

    Mumbai, Maharashtra, India Comzent Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Provide technical support for software applications* Maintain customer satisfaction through timely resolutions* Collaborate with development team on bug fixes* Troubleshoot ERP system issues

  • Technical Support Engineer

    1 week ago

    Mumbai, Maharashtra, India Lxme Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    About Us:At LXME, we're building India's first full-stack financial platform for women — designed to helpthem save, invest, and manage money confidently. We're on a mission to create real impact, andwe're looking for passionate builders to join our tribe.Job Description:The Technical Support Specialist is responsible for providing technical support and...

  • Technical Support Manager – Security

    1 week ago

    Mumbai, Maharashtra, India Static Systems Electronics Private Limites Full time ₹ 4,20,000 per year

    We are hiring a technically strong Technical Support Manager to support our Security, Automation, and Access Control product vertical. The role involves technical training, tender engineering, system design, project execution, and advanced technical support.Key ResponsibilitiesConduct technical training on Security, Automation, and Access Control...