Collection Manager

Role overviewWe are looking for a high-performing Centre Manager to lead our Mumbai collections center. The ideal candidate brings deep experience in managing large-scale Tele-calling teams, is highly outcome-driven, and knows how to build a performance-first culture at the floor level. Prior experience with NBFCs, Banks, or large-scale collections BPOs is...

The ACM He will be responsible for end-to-end collections strategy and execution across all product lines—Farm Equipment, Commercial Vehicles, MSME, Home Loans, and LAP—covering all delinquency buckets (soft, early, mid, and hard). The role demands strong leadership, cross-functional coordination, and a deep understanding of secured and unsecured lending...

Airtel Business.Mumbai>Customer Experience.Collections>Collection Manager>MH-Mumbai-Interface BuildingKey Deliverables • Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt Drive Compliance Management through continuous education at Distributors/Retailers on document adherence, Quality of APEF & reduction of...

Airtel Business.Mumbai>Customer Experience.Collections>Collection Manager>MH-Mumbai-Interface BuildingKey Deliverables • Ensure operational execution of Collection & strategy to reduce Bad debt • Drive High Value Service Experience to increase customer DSO and Revenue from these segments • Drive Compliance Management through continuous education at...

We are looking for a skilled Architect or Interior Architect with 0 to 1 years of professional experience to lead design development, manage client coordination, and oversee site execution. The ideal candidate must have a strong background in architecture or interior design, with the ability to independently handle projects from concept to completion.Key...

Collections Backend ManagerThe Collections Backend Manager oversees the backend collections team with a focus on optimizing recovery, managing delinquency ratios, minimizing loan losses, and ensuring timely reporting. This role emphasizes process management and compliance.Key Responsibilities:Lead the backend collections unit to achieve performance metrics...

JOB ROLE*Administering day-to-day Operations for Dialer at Contact centerManaging and controlling flow of Outbound/Inbound callsProviding reporting to internal team and BusinessDesigning and running CampaignsAdministering Dialer HW /SW /DatabasesMonitoring Network/TelephonyLicense ManagementDevelopment and Monitoring application/MIS and PortalKEY...

Role & responsibilitiesNegotiate payment schedules with customers based on their financial situation while ensuring debt recovery.Monitor and manage delinquency across assigned portfolios, focusing on bucket-wise and DPD-wise tracking, including non-starters.Handle customer service tasks related to collections, including refunds, account adjustments, and...

Role & responsibilities1+ years experience in collections management of Unsecured Business Loan.Strong knowledge of bucket management, credit collection, debt collection, debt recovery.Proven track record of achieving collection targets and improving debt recovery rates.Knowledge of debt collection laws and regulations.

Job title: Head of Collection - MicrofinanceExperience range: 15+ yearsLocation: MumbaiMust be from a BANK or NBFCKEY DUTIES & RESPONSIBILITIES OF THE ROLEManaging end to end collections for the unsecured and secured lending business.Deep understanding of microfinance collections, consumer lending, and risk management.Building a robust collection team both...