Assistant Collections Manager

1 day ago

Mumbai, Maharashtra, India Bulk Mro Industrial Supply Full time ₹ 2,50,000 - ₹ 12,00,000 per year

Job Title: Collections Executive (B2B)

Department: Finance and Accounts

Location: Mumbai

Locations: Lower Parel, Mumbai

Experience - 3+

Role Summary

We are looking for an experienced Collections Executive with 3 + years of proven experience in B2B collections and accounts receivable management. The role involves handling key client accounts, driving timely collection of dues, resolving disputes, and ensuring accurate reporting in SAP. The candidate must be proactive, commercially aware, and capable of engaging with senior client representatives while maintaining strong internal coordination.

Key Responsibilities

  • Own the B2B collections process for assigned client accounts, ensuring timely follow-up and payment realization.
  • Track and monitor accounts receivable ageing and ensure overdue accounts are minimized.
  • Build and maintain strong client relationships to support collections, while handling sensitive conversations professionally.
  • Send statements of accounts, reconcile balances, and address client queries on invoicing and payments.
  • Maintain up-to-date and accurate records of collection activities in SAP.
  • Resolve billing discrepancies, disputes, and deductions by coordinating with Sales, Operations, and Customer Service teams.
  • Prepare and present ageing analysis, collection forecasts, and MIS reports for management review.
  • Escalate chronic defaulters or high-risk accounts with recommendations for corrective action.
  • Contribute to achieving organizational targets for cash flow, DSO (Days Sales Outstanding), and working capital management.
  • Support internal and external audit requirements with AR and collection documentation.

Key Skills & Competencies

  • Hands-on experience with SAP (FI/AR modules) mandatory.
  • Strong experience in B2B collections and credit control.
  • Excellent communication, negotiation, and client-handling skills.
  • Solid understanding of accounts receivable and credit control processes.
  • Advanced proficiency in MS Excel (pivot tables, v-lookup, reporting).
  • Strong analytical and problem-solving abilities.
  • Ability to interpret contracts, credit terms, and payment conditions.

Qualifications & Experience

  • Bachelors degree in Commerce, Finance, or Accounting.
  • 3+ years of experience in B2B collections / accounts receivable, preferably in a corporate or multinational environment.
  • Prior experience in handling large accounts, reconciliations, and dispute resolution is highly desirable.
  • Exposure to credit risk assessment will be an added advantage.

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