Collections Manager Auto
3 days ago
Job Title: Collection Manager - Bucket X Call Centre
Location: Airoli Tower, Navi Mumbai
Key Responsibilities:
- Manage Bucket X collections for Auto loans via call centre channels.
- Monitor and guide call centre teams to achieve recovery targets.
- Implement effective collection strategies and ensure adherence to regulatory guidelines.
- Analyze delinquency trends and provide actionable insights to improve performance.
- Coordinate with internal stakeholders for escalations and resolution of complex cases.
- Maintain accurate MIS reports and dashboards for management review.
Required Skills & Competencies:
- Strong knowledge of retail collections processes, preferably in Auto loans.
- Excellent communication and negotiation skills.
- Ability to manage teams and drive performance in a call centre environment.
- Analytical mindset with proficiency in MS Excel and reporting tools.
- Familiarity with compliance and regulatory norms in collections.
Eligibility Criteria:
- Education: Graduate/Postgraduate in any discipline.
- Experience: 6-7 years in retail collections, preferably Auto loans.
Interested candidates can share their resumes on
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