Customer Service Representative

Answering incoming phone callsResponding to customer emails and online chatFulfilling customer requestsProviding customer supportSelling the company's productsPromoting company newsUsing computer systems to record conversation detailsUpdating customer recordsHandling service issuesActing as the first point of contact for many customersResolving highly...

Respond to customer inquiries via phone, email, chat, or in person.Resolve complaints and issues efficiently and empathetically.Provide product and service information clearly and accurately.Process orders, returns, and payments as needed.Document interactions and maintain customer records.Ability to multitask and manage time effectively.Empathy and customer...

Handling customer inquiries: Responding to questions and providing information via phone, email, chat, or in-person interactions about the company's products and services. Resolving complaints: Addressing and resolving customer complaints and issues effectively and professionally, offering appropriate solutions or escalating issues when necessary. Processing...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

Company DescriptionHathway Cable & Datacom Private Limited, part of the Rajan Raheja Group, is a leading provider in the cable and entertainment industry. Since our inception in 1995, we have been committed to offering quality services and transforming how people receive information and entertainment. Hathway's services now include Cable TV, Digital Cable...

Customer Support: Answer phone calls, emails, and chat messages to provide support and resolve issues. Product/Service Information: Provide detailed information about products, services, policies, and procedures. Problem Resolution: Listen to customer concerns and complaints, and find effective solutions to address them. Order & Account Management: Process...

A Business Representative acts as a liaison between a company and its clients, customers, or partners. Key responsibilities include: - *Client Relationship Management*: Building and maintaining strong relationships with clients, understanding their needs, and providing solutions. - *Sales and Account Management*: Identifying new sales opportunities, managing...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

We are looking for a confident and energetic Sales Representative to join our team. In this role, you will be responsible for generating leads, meeting with potential clients, presenting our products/services, and closing sales. The ideal candidate has strong communication skills, a positive attitude, and a passion for achieving targets.Key...

Customer Support: Respond to incoming customer requests and complaints through phone, email, and chat. Product Knowledge: Provide accurate information about products and services, including basic usage and troubleshooting. Issue Resolution: Troubleshoot technical problems and resolve customer complaints promptly and professionally. Transaction Processing:...