Customer Service Representative

6 hours ago


PimpriChinchwad, Maharashtra, India Pisum Food Services Private Limited Full time ₹ 3,00,000 - ₹ 3,60,000 per year
  • Respond promptly to customer inquiries via phone, email, and live chat.
  • Deliver accurate information about products, services, and company policies.
  • Resolve customer concerns and escalate issues to appropriate departments when necessary.
  • Record customer interactions and feedback in our CRM system for tracking and analysis.
  • Assist with troubleshooting common issues and follow up to ensure resolution.
  • Identify customer needs and provide proactive solutions to improve their experience.
  • Collaborate with team members to share insights and develop better processes.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹30,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Required)

Location:

  • Pimpri-Chinchwad, Maharashtra (Required)

Work Location: In person



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