Product service representative

Customer Support: Answer phone calls, emails, and chat messages to provide support and resolve issues. Product/Service Information: Provide detailed information about products, services, policies, and procedures. Problem Resolution: Listen to customer concerns and complaints, and find effective solutions to address them. Order & Account Management: Process...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

Role: Customer Representative Officer Handle customer calls/chats12th Pass / GraduateMarathi & HindiDay shift | Work from officeImmediate joiners onlSalary: 12,200 + Unlimited Incentives Required Candidate profileQualification:- Min HSC How To Apply..?HR Saloni –

serve as the primary point of contact between a company and its customers, resolving issues, providing product/service information, and processing transactions like orders and returns. Responsibilities include managing multiple communication channels (phone, email, chat), documenting interactions, collaborating with other departments, and working towards...

Customer support: Provide prompt and professional responses to customer inquiries, complaints, and requests through various channels like phone, email, chat, and social media. Problem-solving: Troubleshoot product or service issues, identify root causes, and offer step-by-step solutions. Client management: Build and maintain strong client relationships,...

Company DescriptionAilas Engineered Solutions Pvt Ltd is an India-based crane manufacturing company that provides high-quality, customized material management solutions for clients globally. We specialize in the manufacturing of JIB, EOT, and Gantry cranes, as well as various types of hoists. Additionally, we are the exclusive distributors of SWF hoists in...

Job Description – Production Engineer.Job Title:Production EngineerExperience:FreshersQualification:BE / Diploma MechKey Responsibilities:Manufacturing the products/equipment as per our design.Studying the drawings in detail and informing the mismatches/deviations observed.Preparing raw material list / packing list for dispatch, including details of loose...

Responsibilities:Collaborate with sales team on customer needsProvide after-sales service in the fieldMaintain equipment performance and reliabilityEnsure timely resolution of issuesTrain customers on product usageHealth insuranceAnnual bonusProvident fund

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough Meet call...