Customer Service Representative

As a customer care representative you have to deal with customers for any quiresWe provide proper training for the role.As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as wellWe are an organisation working in service industry from past 19+ years in pune.Job Types: Full-time, Part-timePay:...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Respond promptly to customer inquiries via phone, email, and live chat.Deliver accurate information about products, services, and company policies.Resolve customer concerns and escalate issues to appropriate departments when necessary.Record customer interactions and feedback in our CRM system for tracking and analysis.Assist with troubleshooting common...

Customer Support: Answer phone calls, emails, and chat messages to provide support and resolve issues. Product/Service Information: Provide detailed information about products, services, policies, and procedures. Problem Resolution: Listen to customer concerns and complaints, and find effective solutions to address them. Order & Account Management: Process...

serve as the primary point of contact between a company and its customers, resolving issues, providing product/service information, and processing transactions like orders and returns. Responsibilities include managing multiple communication channels (phone, email, chat), documenting interactions, collaborating with other departments, and working towards...

Customer Support: Respond to incoming customer requests and complaints through phone, email, and chat. Product Knowledge: Provide accurate information about products and services, including basic usage and troubleshooting. Issue Resolution: Troubleshoot technical problems and resolve customer complaints promptly and professionally. Transaction Processing:...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Role: Customer Representative Officer Handle customer calls/chats12th Pass / GraduateMarathi & HindiDay shift | Work from officeImmediate joiners onlSalary: 12,200 + Unlimited Incentives Required Candidate profileQualification:- Min HSC How To Apply..?HR Saloni –

Team leadership: Lead, mentor, and motivate a team of customer service representatives to meet performance goals. Performance monitoring: Monitor daily operations and track key performance indicators (KPIs) such as call quality, customer satisfaction, and average handling time. Quality assurance: Listen to customer interactions and ensure adherence to...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...