Customer Service Representative

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Respond to customer inquiries via phone, email, chat, or in person.Resolve complaints and issues efficiently and empathetically.Provide product and service information clearly and accurately.Process orders, returns, and payments as needed.Document interactions and maintain customer records.Ability to multitask and manage time effectively.Empathy and customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

Customer Support: Answer phone calls, emails, and chat messages to provide support and resolve issues. Product/Service Information: Provide detailed information about products, services, policies, and procedures. Problem Resolution: Listen to customer concerns and complaints, and find effective solutions to address them. Order & Account Management: Process...

A Business Representative acts as a liaison between a company and its clients, customers, or partners. Key responsibilities include: - *Client Relationship Management*: Building and maintaining strong relationships with clients, understanding their needs, and providing solutions. - *Sales and Account Management*: Identifying new sales opportunities, managing...

serve as the primary point of contact between a company and its customers, resolving issues, providing product/service information, and processing transactions like orders and returns. Responsibilities include managing multiple communication channels (phone, email, chat), documenting interactions, collaborating with other departments, and working towards...

Customer Support: Respond to incoming customer requests and complaints through phone, email, and chat. Product Knowledge: Provide accurate information about products and services, including basic usage and troubleshooting. Issue Resolution: Troubleshoot technical problems and resolve customer complaints promptly and professionally. Transaction Processing:...

Responding to questions about products, services, and company policies via phone, email, chat, or in person. Resolving customer issues and complaints: Working to find solutions to customer problems, addressing concerns promptly and effectively. Processing orders and returns: Handling transactions, including taking orders, processing payments, and managing...

Role: Customer Representative Officer Handle customer calls/chats12th Pass / GraduateMarathi & HindiDay shift | Work from officeImmediate joiners onlSalary: 12,200 + Unlimited Incentives Required Candidate profileQualification:- Min HSC How To Apply..?HR Saloni –