
Customer Service Representative
1 day ago
- Answering incoming phone calls
- Responding to customer emails and online chat
- Fulfilling customer requests
- Providing customer support
- Selling the company's products
- Promoting company news
- Using computer systems to record conversation details
- Updating customer records
- Handling service issues
- Acting as the first point of contact for many customers
- Resolving highly technical problems
- Ensuring the maximum value from existing and new customers
- Activating subscription feature requests
- Speaking to internal teams and answering employee questions (Head Office or HR Customer Service Representatives)
- Handling employee misconduct (Support Team Managers)
- Arranging product replacements for customers
- Cancelling services and processing refunds for customers
Job Types: Full-time, Permanent, Fresher
Pay: ₹25, ₹30,000.00 per month
Work Location: In person
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