Customer Service Representative

1 day ago


PimpriChinchwad, Maharashtra, India Agrodelight Foods Private Limited Full time ₹ 3,00,000 - ₹ 3,60,000 per year
  • Answering incoming phone calls
  • Responding to customer emails and online chat
  • Fulfilling customer requests
  • Providing customer support
  • Selling the company's products
  • Promoting company news
  • Using computer systems to record conversation details
  • Updating customer records
  • Handling service issues
  • Acting as the first point of contact for many customers
  • Resolving highly technical problems
  • Ensuring the maximum value from existing and new customers
  • Activating subscription feature requests
  • Speaking to internal teams and answering employee questions (Head Office or HR Customer Service Representatives)
  • Handling employee misconduct (Support Team Managers)
  • Arranging product replacements for customers
  • Cancelling services and processing refunds for customers

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹30,000.00 per month

Work Location: In person



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