Customer Care Representative

Process: Customer Care Executive - Inbound & Outbound Requirements: -Languages: Hindi & Marathi / Avg English -Freshers and Experienced candidates can apply -Salary: Upto 15,000 + Incentives -Day shift / Rotational off -Immediate Joining Required Candidate profile-Qualification: HSC Pass -Location: Wadgaon Sheri, Pune Contact get more information...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough Meet call...

Company DescriptionHathway Cable & Datacom Private Limited, part of the Rajan Raheja Group, is a leading provider in the cable and entertainment industry. Since our inception in 1995, we have been committed to offering quality services and transforming how people receive information and entertainment. Hathway's services now include Cable TV, Digital Cable...

serve as the primary point of contact between a company and its customers, resolving issues, providing product/service information, and processing transactions like orders and returns. Responsibilities include managing multiple communication channels (phone, email, chat), documenting interactions, collaborating with other departments, and working towards...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Key Responsibilities: Handle customer queries via phone, email, chat, or social media Listen to customer complaints and provide effective solutions Provide accurate information about products and services Escalate unresolved issues to the concerned departmentJob Types: Full-time, Permanent, FresherPay: ₹19, ₹29,017.02 per monthBenefits:Provident FundWork...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...