Customer Relationship Specialist
6 days ago
Job Description:
We are looking for a **Customer Relationship Specialist** to join our dynamic team. The ideal candidate will be responsible for managing customer interactions, ensuring client satisfaction, and building long-term relationships with our customers.
Key Responsibilities:
* Handle inbound and outbound customer calls and messages.
* Build and maintain strong customer relationships through regular follow-ups.
* Understand customer needs and provide appropriate solutions or support.
* Maintain customer records and update databases accurately.
* Coordinate with internal teams to ensure timely resolution of customer issues.
* Achieve individual and team performance targets.
Required Skills:
* Excellent communication skills in English and Malayalam (Kannada added advantage).
* Strong interpersonal and problem-solving abilities.
* Positive attitude and customer-focused mindset.
* Basic computer and CRM knowledge preferred.
Qualification:
* Any Graduate (Freshers are welcome to apply).
Benefits:
* Attractive salary package with performance incentives.
* Friendly and growth-oriented work environment.
* Training and career development opportunities.
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