Customer Relationship Executive
2 weeks ago
Customer Relations Executive – Olive Builders (Kochi)
Location: Kochi, Kerala
Employment Type: Full-Time
Job Description:
We are looking for a Customer Relations Executive to join our Kochi office. The ideal candidate will be responsible for managing client communications, handling post-sales coordination, and ensuring a smooth customer experience from booking to handover.
Key Responsibilities:
- Build and maintain positive relationships with customers.
- Handle client inquiries, project updates, and documentation.
- Coordinate with sales, finance, and project teams for timely updates.
- Manage customer databases and follow up on payments.
- Ensure high levels of customer satisfaction and service quality.
- Assist in resolving customer concerns promptly and professionally.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 1–3 years of experience in customer relations or CRM (preferably in real estate).
- Strong communication and interpersonal skills.
- Proficient in MS Office and CRM tools.
- Pleasant personality with a customer-centric approach.
Why Join Us:
- Be part of a reputed and growing real estate brand.
- Dynamic and supportive work environment.
- Attractive salary package and career growth opportunities.
Job Type: Full-time
Pay: ₹15, ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer relationship management: 1 year (Preferred)
Work Location: In person
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