Customer Relationship Executive

2 weeks ago


Cochin, Kerala, India OLIVE BUILDER Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Customer Relations Executive – Olive Builders (Kochi)

Location: Kochi, Kerala

Employment Type: Full-Time

Job Description:

We are looking for a Customer Relations Executive to join our Kochi office. The ideal candidate will be responsible for managing client communications, handling post-sales coordination, and ensuring a smooth customer experience from booking to handover.

Key Responsibilities:

  • Build and maintain positive relationships with customers.
  • Handle client inquiries, project updates, and documentation.
  • Coordinate with sales, finance, and project teams for timely updates.
  • Manage customer databases and follow up on payments.
  • Ensure high levels of customer satisfaction and service quality.
  • Assist in resolving customer concerns promptly and professionally.

Qualifications & Skills:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 1–3 years of experience in customer relations or CRM (preferably in real estate).
  • Strong communication and interpersonal skills.
  • Proficient in MS Office and CRM tools.
  • Pleasant personality with a customer-centric approach.

Why Join Us:

  • Be part of a reputed and growing real estate brand.
  • Dynamic and supportive work environment.
  • Attractive salary package and career growth opportunities.

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer relationship management: 1 year (Preferred)

Work Location: In person



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